The City is seeking U.S. Department of housing and Urban Development (HUD) certified agencies to provide housing counseling and education services to prospective home buyers and homeowners. The companies will provide various types of counseling and education services to first-time home buyers and homeowners, including pre-purchase education, pre-closing education, post-home ownership counseling, individual financial counseling, and foreclosure prevention counseling.

The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations.  This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

• Providing strategic planning for various City departments, programs, services, initiatives, and activities;
• Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
• Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
• Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
• Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
• Conducting market research based on current market trends and best practices among peer cities, at a minimum;
• Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
• Assisting City staff in testing and implementing strategy map recommendations;
• Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
• Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

Charlotte Water, a Department of the City of Charlotte NC, intends to advertise a Request for Proposals (RFP) to contract labor services to deploy an Advanced Metering Infrastructure (AMI) system for all of its approximately 325,000 water meters (collectively, the “Project”). Charlotte Water is issuing a separate RFP for the AMI system hardware and software (the “System”), and Charlotte Water intends to engage in one contract with the successful AMI system proposer. Furthermore, Charlotte Water expects the successful labor services  proposer to act as sub-contractor to the successful AMI System proposer under one contract to install the complete AMI System. This will allow Charlotte Water to evaluate Installation Companies separate from AMI systems and make selections of the system and the installer independently while still managing one contract during the implementation phase.

The basic components of the Project sought by Charlotte Water include the following:

• Installation of new meters, retrofit registers (if applicable), and AMI meter interface units (MIUs)
• Handheld devices and software necessary to program and/or initialize the MIUs and collect installation data
• The design, installation, and testing of information interfaces between the AMI system’s software components and Charlotte Water’s customer information system (CIS) and other systems, such as its field work order system
• All related documentation, including technical manuals and operating procedures
• Training of Charlotte Water’s employees in MIU installation
• Managing the inventory of AMI equipment during the course of project deployment
• Satisfactory testing of all software, hardware, and procedures prior to the deployment of the system according to the system testing and acceptance process set forth in the contract
• Coordination, scheduling, communications, and documentation of all installation services

Charlotte Water, a Department of the City of Charlotte NC, will be advertising a Request for Proposals (RFP) to acquire an Advanced Metering Infrastructure (AMI) system and related products, software, and services (collectively, the “System”), for all of its approximately 325,000 water meters. Charlotte Water is issuing a separate RFP for the labor to install the AMI system. Charlotte Water intends for the successful vendor of this solicitation to be the prime contractor for the entire project to install an AMI system, utilizing the successful proposer of the AMI Installation RFP as a sub-contractor under one agreement with Charlotte Water. This will allow Charlotte Water to evaluate AMI Vendors separate from Installation Companies and make selections of the Vendor and the Installer independently.

The basic components of the System sought by Charlotte Water include the following:

• Water meters equipped with AMI meter interface units (MIUs) to replace all existing residential water meters
• Meter interface units, or “MIUs” capable of encoding, storing and transmitting meter reading and other data, such as tampering alerts
• A Charlotte Water-dedicated network or non-Charlotte Water-dedicated communications service to collect and transport meter reading and other information from the MIUs to a Head End System (HES)
• Handheld devices and software necessary to program and/or initialize the MIUs
• HES to collect, store, and manage the data which is delivered through the network
• A meter data management system (MDMS) that can store meter reads and consumption data and allow that data to be queried, exported and summarized, and from which standard reports can be generated
• A customer web portal to display interval consumption data and other meter-related information
• The design, installation and testing of information interfaces between the AMI system’s software components and Charlotte Water’s customer information system (CIS) and other systems, such as its field work order system
• All related documentation, including technical manuals and operating procedures
• Training of Charlotte Water’s employees in MIU maintenance, diagnosis and troubleshooting, as well as system use, operation and maintenance
• Shipping and managing the inventory of AMI equipment during the course of project deployment
• Where appropriate, installation of fixed data collection units, including the communications links between those collection units and the HES
• Provision of all necessary radio licenses, firmware, third party software or operating systems to ensure a complete and working system
• Satisfactory testing of all software, hardware and procedures prior to the deployment of the system according to the system testing and acceptance process set forth in the contract, and satisfactory testing of system performance at the completion of the project or at major milestones

This contract is for the continuous installation of large water and sewer services, as needed, for commercial or residential purposes with a diameter one and a half inches or larger. Customers apply for quotes for service connection and pay the applicable fees to get into the construction queue. This contract will help meet the demand for these kinds of service connections for the next two years.

The work is generally described as follows: rehabilitation of manholes, repair of sewer system defects and service laterals, installation of new sewers and manholes to replace existing sewers and manholes, installation of cured-in-place pipe lining, pipe bursting, other miscellaneous manhole rehabilitation work, and all preparatory work such as sewer cleaning and television inspection.

This bid package is a collection of projects to increase potable water system reliability and replace aging infrastructure. Work consists of approximately 15,000 linear feet of potable water line construction for 2-, 6-, and 8-inch pipe, and associated repair or replacement of asphalt pavement, concrete sidewalk, curb ramps, curb & gutter, and minor lawn/landscape restoration, primarily within CDOT and NCDOT right-of-way.

This will be an invitation to bid for construction and will consist of cured-in-place pipe lining, manhole rehab, and other miscellaneous services for several thousand linear feet of current infrastructure. This was originally paired with the Paw Creek/Diversion project and will now be two separate construction projects.

5/13/2024 – cancelled due to project reprioritization.

This project consists of the installation of Storm Water structures including pipe, curb, manholes, headwalls, and hydrodynamic separators to improve water quality at the adjacent surface water.