Automatic Meter Reading (AMR) Replacement Phase 3 Construction

This project will upgrade the existing meter reading system to a self-reporting network and replace end of life residential meters. Existing communication endpoints not compatible with the network selected will be replaced. Most residential meters will be replaced; those meters not replaced will require a replacement register compatible with the new endpoints. Commercial meters will receive replacement registers or be replace, depending on compatibility with the selected network solution. The communication network, hourly interval data and customer access portal will improve customer experience, increase billing efficiency and accuracy, reduce system losses and operational expenses, and improve system monitoring and planning.

RFP AVIA 23-62 PA System Technical Support

The Charlotte Douglas International Airport (CLT) manages a Public Address (PA) System, comprised of AtlasIED hardware and software, to provide audible messages for regulatory requirements and flight information. The current PA system provides messaging throughout the CLT main terminal that includes a ticket lobby, baggage claim, atrium, food court, and 5 concourses for a total of 115 gates. The CLT terminal building PA System provides messaging to the entire terminal building, specific zones, or gate holding areas for passengers. Scheduled messages and live paging are managed by AtlasIED controllers and GCK software. PA System equipment is connected via TCP/IP network infrastructure managed by the CLT Technology Team. All AtlasIED equipment currently in use at CLT supports COBRANET audio format.

The term of the Contract shall be for three (3) years with two (2) optional one-year.   




Re-Solicitation On Call ADA Assessment and Remediation Services for Digital Assets

The scope of this contract shall be to provide ADA Assessment and Remediation Services on Digital Assets for the City of Charlotte.

The City of Charlotte is interested in partnering with qualified companies capable of digital asset assessment and remediation (e.g., websites, web apps, mobile apps, kiosks, public information display systems, etc.) for the purpose of citizen and employee accessibility, and accessibility by anyone with a disability pursuant to the American Disabilities Act (ADA) (42 U.S.C. Ch. 126 – 12-101 et seq).

The term of the Contract shall be for three (3) years with two optional one-year renewals.

Airport Lease Management System

Charlotte Douglas International Airport (“CLT” or the “Airport”) has various contract agreements which require regular intervention to ensure the Airport remains in full contract compliance. The successful proposer (the “Company”) will be responsible for implementing and maintaining a property, space, and Lease management software solution (the “System”) to assist the Airport with managing documents. The system will act as a central management tool for agreements and must have the ability to store, track, monitor, update, manage, report, and customize over 500 leases and agreements with varying entities, terms, and conditions. The System should provide extreme flexibility to ensure oversight of all requirements throughout the life of each agreement.

The term of the Contract shall be for three (3) years with two optional, one (1) year renewals.



Professional Consulting Services

The objective of this RFP is to solicit Proposals that will enable the City to determine which Company and Proposed Solution will best meet the City’s needs for securing consulting services for the Internal Audit Department. The Consultant(s) shall be established, qualified, and experienced audit or consulting firms capable of providing internal audit resources, support, and consultation in the areas of local government along with emerging internal audit issues.

Revenue Cashiering and Merchant Services

The City is interested in procuring a computer application for cashiering and revenue collection. The City is currently undergoing a transformation to Workday ERP for Human Resources, Financials and Budget. It is preferred that the Cashiering System solution have existing integration connectors to Workday Financials and Banner Utility billing which is used by Charlotte Water.

Emergency Communications CAD

The City of Charlotte will be issuing a Request for Proposals on behalf of the Charlotte-Mecklenburg Police Department to solicit for a contract with a qualified consulting company that can provide consulting services to develop and implement a CAD Solution to replace and consolidate the Charlotte-Mecklenburg Police Department, Charlotte Fire Department, and Mecklenburg County Medic respective systems.

Enterprise Asset Management RFP

The current Asset Management software is end-of-life and has no redundancy. Technology along with all other CATS lines of business will participate in an RFP to replace this vital software system.


PSR # 1372

Managed Print Services & Related Products and Services- CANCELLED

CANCELLED – The City of Charlotte, Mecklenburg County, the City of Rock Hill, and the Charlotte Mecklenburg Library currently partner to receive Managed Print Services and Related Products, Services, and Solutions.

The City of Charlotte is soliciting on behalf of all four (4) entities as well as the City’s Charlotte Cooperative Purchasing Alliance (CCPA – ) for an outside Service Provider to provide the following comprehensive managed services and solutions:

  • Use of a wide variety of Multifunction Machine, Print Devices, Wide-Format Plotters, and Facsimile machines including all Maintenance and Consumables;
  • Use of wide format, high production, facsimile machines, scanners, and other products, accessories, and supplies that may be available in the Service Provider’s catalog during the term of the Agreement;
  • Fleet monitoring and Reporting Services;
  • Print Shop Management Services for each Entity, to include all necessary Print Shop Equipment, personnel, consumables, and related expenses;
  • Various Software Products, along with all associated licenses, installed on either the Multifunction Machines or Entity and/or Service Provider Owned Hardware in support of various Requirements for each respective Entity; and
  • Managed Print Services of Entity-owned print devices to include, but not limited to support, toner/ink, and paper.
  • Other related Services and Solutions.