The purpose of this RFP is to select a water-focused customer portal that will replace the https://mycitizenservices.org website and provide a single point of access for customers to access specific water-centric functions.
CLTWater is requesting proposals from qualified companies for the design, integration, and implementation of a CSS (customer self-service) water-focused self-service portal.
The Charlotte-Mecklenburg Police Department (“CMPD”) will be seeking proposals from qualified service providers to provide Special Events and Secondary Employment scheduling software and payment system able to schedule and organize over 500,000 hours of jobs per year and process payment from vendor to employee.
The City is seeking an Electronic Monitoring System and devices for use by the Charlotte Mecklenburg Police Department (CMPD). This solution will provide pre-trial and post-conviction supervision of court-ordered adult and juvenile offenders for property and person crimes and supervision of high-risk domestic violence offenders and victim tracking.
The City is seeking Proposals to implement and support a Digital Asset Management System to be used by multiple City Departments. The System will, at a minimum, store and manage all creative assets – photos, videos, graphic design in addition to supporting brand marketing. The system will need to function similarly to a working library and will have the ability to share historical content, current content, and details on the intended use. This system should also allow other users within the department to easily find and distribute approved content.
The City is seeking consultant knowledgeable and experienced in the use of business information systems and technology best practice methodologies to conduct a needs assessment and prepare a strategic plan to serve as a road map for addressing the short and long-term technology business systems needs of the City. The plan should contain clear goals and action items that will move the City forward and should be structured in a manner that allows for ease and clarity of implementation by staff and other resources. The Company shall conduct a study of current infrastructure and systems, offer recommendations, determine whether a different direction might improve business continuance strategies, and to discover ways to improve efficiencies.
Upgrade CATS Light Rail Passenger Count Solution software to a version compatible with newer Microsoft Operating Systems.
CATS requires a contract for support and maintenance services for CATS external digital signs used for parking guidance, light rail station, and CTC passenger information.
PSR 973
Charlotte Water is using a Pretreatment application that was purchased approximately ten years ago. Over time, technology has progressed, and Pretreatment systems have become more robust. Further, Environmental Protection Agency guidelines are moving towards electronic submissions by industries monitored by the Pretreatment program. Last, mobile solutions, Geographic Information Systems, and data analytics are more widely available within software solutions. Charlotte Water seeks a software solution that will promote an efficient and compliant Pretreatment program that meets City, State, and Federal laws and regulations.
The City of Charlotte (City) strives to improve arterial operations and enhance safety at signalized intersections throughout the City by deploying an Automated Traffic Signal Performance Measures (ATSPM) system. The City is seeking to procure a commercially available, off-the-shelf ATSPM system to connect to all online signalized intersections (~780 intersections). Additionally, the City is looking for a partner that would be willing to work with the City to develop a performance metric to track the success of our Signal Control Priority citywide for our emergency vehicles and transit vehicles to help track performance of the system.