Transit Survey Research and Performance Management

Transit Survey Research and Performance Management

Understanding how well The Charlotte Area Transit System (CATS) is performing on the key elements of service delivery is essential.

There are two scopes to the solicitation (Scope A & B). Transit Survey Research Objectives and Performance Management Services

(A) 1. Customer Satisfaction Surveys 2. Focus Group Research 3. Community Research 4. Mystery Shopper Program 5. Employee Engagement Research 6. Data Analyses and Reporting 7. Additional Survey/Research as needed or recommended

B) 1. Data Analyses 2. Organize and Facilitate Goal Setting 3. Performance Reporting

PSR # 1513

S70 Light Rail Vehicle Engineering Services

This Request for Proposals is to select one or more firms to provide consulting engineering services to the CATS Rail Car Maintenance department on a task order on-call basis. CATS reserves the right to substitute, delete, or add additional tasks to those outlined in Work because of changes in priorities or unforeseen circumstances. The Consultant services are not considered either complete or all-inclusive and may include any combination thereof. We recognize that some categories are not unique and may be like others, interface with, or be extensions of others.

PSR # 1512

Blast Survey and Monitoring Services

​This Request for Proposal will establish contracts for Charlotte Water’s as-needed blast survey and monitoring services. Blasting is performed to remove rocks during construction, which may affect the surrounding structures’ integrity. Thus, surveys and monitoring must be performed.

Coffee Service Solution

Charlotte Water will seek a multi-year turn-key coffee service solution for its breakrooms in each applicable facility. The selected company will provide rental equipment (bean-to-cup and pod coffee makers), maintenance and repairs of the equipment, their full product selection, and related services such as refilling the equipment.

Flooring and Wallcovering Services

The City of Charlotte is soliciting for flooring and wallcovering to include vinyl flooring, tile, carpet, rubber and linoleum, wood products, wallpaper and any other materials that are needed in City-owned or operated facilities.

Related services include installation, removal and reclamation, and recycling as requested. Facilities Operations is responsible for maintaining more than 200 buildings and 4.4 million square feet of office space. Any vendors selected for award are expected to have the adequate capacity to provide all-inclusive services as needed.

Baggage Handling System and High/Low Controls O&M

The scope of this contract shall be to provide the Operations and Maintenance (O&M) and the Baggage Handling Controls (BHC) of the Baggage Handling System (“BHS”). The scopes are broken out into two sections, one covering the Baggage Handling Controls (BHC) which consists of both the High-Level Controls (“HLC”) combined with the low-level controls (“LLC”) of the BHS. The second scope will cover the Operations and Maintenance (“O&M”) of the BHS System. The airport operates 24 hours a day, 7 days a week, so both the (BHC) and (O&M) scopes will require coverage of “Work” to match the airport’s operation. Both scopes will include corrective and preventative maintenance services with associated operation and maintenance reporting services. The proposer shall provide separate pricing for the Operations and Maintenance (O&M) scope and the Baggage Handling Controls (BHC) scope. The Baggage Handling Controls (BHC) and the Operations and Maintenance (“O&M”) portions of this scope of work may be awarded separately. Should the O&M and the (BHC) portions of the Work be awarded to multiple proposers, the Company shall fully cooperate with the other company to ensure the continual operation of the BHS. Where there is a conflict between the companies, CLT has the sole authority to make the final decision.

CENTRIFUGE PREVENTIVE MAINTENANCE AND REPAIR SERVICES-Mallard Creek WRF

Company to provide the city centrifuge preventive maintenance, predictive maintenance, and repair services for 2 (two) dewatering centrifuges and 2 (two) Thickening Centrifuges at the Mallard Creek WRF , Westfalia and Humboldt Dewatering Centirfuge and Humboldt Thickening Centrifuge. In addition to Preventive Maintenance, the selected Company will need to provide predictive maintenance service.

Electrostatic Painting Services

The City of Charlotte is requesting proposals for electrostatic painting services. These services may be used in firehouses and other General Services-maintained facilities. Requested services include the complete cleaning, resurfacing, and recoating of doors, walls, and other items. Prospective vendors must have extensive experience with electrostatic painting, and preferably in the context of delivering services to local government entities. It is imperative that any potential contamination is contained, and prospective vendors must clearly demonstrate their approach to preventing overspray in workspaces. The City anticipates selecting a single vendor for an award but reserves the right to select multiple vendors should the need arise.

Asphalt Traffic Calming Device Installation

This project involves building asphalt speed cushions, asphalt speed tables, and the rebuilding existing speed humps that have worn down over time throughout the City. The project includes traffic control, pavement milling, bituminous surface treatment, and pavement markings.  This project will be assigned by task orders.