The Airport is looking for a company to provide customer support services within the terminal. CLT is on a journey to continually strive to elevate the customer experience while maintaining the highest standards of safety, security, and efficiency for customers as they move through the lobby, baggage claim, security checkpoint, and Federal Inspection Services (FIS) spaces and processes. To achieve this goal, we envision a team of highly engaged, well-trained, and hospitality-oriented Customer Service Associates (CSAs) and Baggage Service Associates (BSAs) to provide a commensurately high level of professional, courteous, efficient, and safe service.
Municipal Service Districts 1-5 Services
Pursuant to the provisions of Article 23, Chapter 160A of the North Carolina General Statutes, the City has defined and established five (5) Municipal Service Districts (“MSD”). These partnerships extend the City’s capacity to address strategic priorities and concerns of the community, including but not limited to:
- Partnerships due to special legislation (such as tax allocations);
- Partnerships that support the City Council’s five strategic Focus Areas for the City (Community Safety, Economic Development & Global Competitiveness, Environment, Housing & Neighborhood Development, and Transportation & Planning); and
- Partnerships that contribute to community enrichment.
The City is seeking a Agency(ies) to provide Municipal Service District Services for each of the existing 5 MSDs. Companies may choose to propose for services on MSD 1-4 and/or MSD 5.
Holiday Décor Design and Installation
Charlotte Douglas International Airport is looking for a Company to design, install, de-install and maintain holiday décor and decorations of various sizes throughout the terminal and rental car facility. All décor and decorations must be code compliant and safe for all passengers within the terminal. There are tentatively 12-16 potential locations for large and small installation.
Airport Deicing Services – CANCELLED
CANCEL: The Airport is seeking a Company to operate and manage the Aircraft De-Icing Facility and supply De/Anti-Icing fluid for aircraft operating at the Airport. The major functions of the facility are to control aircraft onto and off of de-icing aprons, de-ice aircraft during the precipitation and non-precipitation de-icing events and to remove and dispose of spent aircraft de-icing fluids.
Druid Hills Architectural Survey Services for Historical Preservation Planning & Analysis
The services shall include the following:
- The completion of District/Neighborhood/Area (DNA) forms for each of the seven (7) neighborhoods which include, but may not be limited to, Statesville Avenue Terrace, Graham Heights, Graham Heights West, Edison Heights, Douglas Terrace, Mona Drive, and Druid Hills. The Historic Preservation Office (HPO) will provide a shell database containing limited information on the previously surveyed properties. The parent D/N/A form is intended to capture the overall history of development, landscape patterns, and characteristics held in common by most or all of the individual resources within the district.
- Taking digital photographs of each individual property within the survey boundary to, as well as overall street views. All photographs will be named according to SHPO naming conventions including a 911 address for each individual property.
- Site visits; research; high-resolution digital photography; data entry in the HPO’s survey database with written summaries; and updating or creating paper files with report forms generated from the database, photographic proof sheets, and other relevant material gathered during the project.
- Complete brief historical and architectural essays concerning the development of Druid Hills. These essays will place Druid Hills in its context as a post-World War II, African American neighborhood on the north side of Charlotte. The principal investigators will conduct windshield surveys of comparable African American subdivisions located around the north/west side of the City and discuss these neighborhoods in the essays.
All work will be done according to federal and state architectural survey standards and under the supervision of HPO staff. The survey project will be conducted in accordance with the HPO Environmental Review Branch, Historic Structure Survey Report (HSSR) Standards (2019). The HSSR Standards are posted on the HPO website at
https://www.ncdcr.gov/nc-state-historic-preservation-office/Section106_HSSR_Standards
Media Services for Storm Water Services
In compliance with the EPA’s Clean Water Act and FEMA’s Community Rating System, Charlotte-Mecklenburg Storm Water Services (CMSWS) works to raise awareness of stormwater, flood safety, and the effects of individual behavior on surface water quality throughout the City of Charlotte and Mecklenburg County. CMSWS conducts the water quality, flood safety, and volunteer educational campaigns specifically to:
(1) increase public awareness of surface water quality issues, flood risks and flood safety;
(2) increase public action/volunteer efforts that reduce surface water pollution;
(3) increase reporting of surface water pollution problems;
(4) satisfy a Federal requirement to increase public awareness and involvement in activities aimed to reduce stormwater pollution; and
(5) satisfy a Federal requirement to increase public awareness and involvement aimed to protect lives and property from flooding.
In addition to current campaigns, CMSWS is considering a new educational campaign to increase public awareness of aging storm drainage infrastructure and the importance of repairing and replacing infrastructure to support a thriving city. CMSWS is also interested in enhancing communications to effectively describe the impacts of our work and to contribute to the campaign goals described above.
CMSWS is seeking a firm(s) to provide media buying services for its ongoing educational campaigns.
Creative Services for Storm Water Services
In compliance with the EPA’s Clean Water Act and FEMA’s Community Rating System, Charlotte-Mecklenburg Storm Water Services (CMSWS) works to raise awareness of stormwater, flood safety, and the effects of individual behavior on surface water quality throughout the City of Charlotte and Mecklenburg County. CMSWS conducts the water quality, flood safety, and volunteer educational campaigns specifically to:
(1) increase public awareness of surface water quality issues, flood risks and flood safety;
(2) increase public action/volunteer efforts that reduce surface water pollution;
(3) increase reporting of surface water pollution problems;
(4) satisfy a Federal requirement to increase public awareness and involvement in activities aimed to reduce stormwater pollution; and
(5) satisfy a Federal requirement to increase public awareness and involvement aimed to protect lives and property from flooding.
In addition to current campaigns, CMSWS is considering a new educational campaign to increase public awareness of aging storm drainage infrastructure and the importance of repairing and replacing infrastructure to support a thriving city. CMSWS is also interested in enhancing communications to effectively describe the impacts of our work and to contribute to the campaign goals described above.
CMSWS is seeking a firm(s) to provide creative services for its ongoing educational campaigns.
Consulting & Program Management Services for Advanced Metering Infrastructure
Charlotte Water (CLTWater) is seeking qualified Company or Companies in Advanced Metering Infrastructure (AMI) to provide AMI Solution Consulting and Program Management services.
The Solution Consultant shall design an AMI Solution and provide reports, contracts, and other documentation to implement an AMI Solution. The Program Manager will ensure that all contractors/vendors adhere to contractual requirements and perform quality work. The Program Manager shall also validate that all AMI project objectives identified in the AMI-Assessment Report are achieved at the end of the project for CLTWater.
McAlpine Creek WWMF-Thermal Hydrolysis Preliminary Equipment
The City intends to develop a regional Class A biosolids facility at the McAlpine Creek Wastewater Management Facility (WWMF). Master planning identified thermal hydrolysis pretreatment (THP) followed by anaerobic digestion as the desired process for producing Class A biosolids. As part of implementation of THP at the McAlpine Creek WWMF, this RFP is being issued to solicit THP system proposals from qualified vendors.