The Charlotte Area Transit System (CATS) is seeking a Company to perform Americans with Disability Act (ADA) required complementary paratransit passenger service to augment the existing Special Transportation Service (STS). The Company will meet all Department of Transportation (DOT) Federal
Transit Administration (FTA) and ADA requirements in the safe and efficient service of the assigned passengers.

In accordance with the ADA, CATS offers complementary paratransit services to individuals who, because of a disability (physical, cognitive, or visual), cannot access fixed routes buses. The ADA defines eligibility for complementary Paratransit service in 49 CFR Section 37.123 of the federal regulations.
CATS operates the paratransit system, which is a pre-scheduled, shared-ride, origin to destination service.

This is a nonexclusive agreement. CATS reserves the right to certify other eligible private transportation service companies that apply to participate in the Program.

The term “customer” shall refer to CATS applicants and/or existing CATS clients and their companions or Personal Care Attendants (PCA). The term “CATS Transit System” shall refer to both CATS’ accessible fixed route bus and CATS’ accessible light rail.

The Company shall be responsible for transporting CATS paratransit eligible customers in accordance with the ADA. Disability alone does not determine paratransit eligibility; the decision is based on the customer’s functional ability to use the fixed-route bus and is not a medical decision.

CATS service area is 741 sq. miles and paratransit service consists of over 5,000 eligible passengers and 2,500 active passengers with at least one ride in past 12 months. With currently 700+ scheduled rides per weekday and 200+ on weekends. 25% of trips scheduled involve a customer with a mobility device. As the COVID-19 pandemic ridership is returning to pre-pandemic levels

While the City is flexible with respect to certain elements of the Special Transportation Services (STS) ADA Paratransit Services, the City has specific requirements and preferences for the Service delivery method.

PSR #1510

The Charlotte Area Transit System (CATS) Facilities Division anticipates contracting out the repair and replacement of windows and glass at various maintained facilities.

The contractor must be able to repair or replace all types of glass storefronts and doors and associated glass accessories or products, including but not limited to:
• Bus Shelters
• Store fronts/Aluminum Doors,
• Commercial Glass Doors,
• Frameless Glass Doors,
• Commercial Glass Walls,
• Commercial Mirror Walls,
• Interior Glass Systems,
• Back Painted Glass,
• Curtain Walls / Skylights,
• Specialty Glass (examples: acrylic, lexan, insulated, impact/bullet-resistant),
• Windows of all types, including single and double pane,
• Window screens, new and rescreened,
• Marker Boards,
• Glass trophy cases, show cases and glass shelves, and
• Typical associated glass accessories or products.

Services shall include, but not be limited to:
• Door repair, replacement or renovation,
• Window repair, replacement or renovation,
• Storefront repair, replacement or renovation,
• Water Intrusion Repair, and
• Emergency Repairs and Board-Up services.

PSR # 1845

The Charlotte Area Transit System is responsible for maintaining a portfolio of approximately (44) facilities, including Administrative Offices, Maintenance Facilities, Park & Ride Facilities, Light Rail Facilities and offices, equipment shops, Parking Decks, Power Stations, Transit Power Sub- stations, etc.

Contractor shall inspect and maintain CATS owned building roof systems, provide minor roof repairs to prevent roof system leakage, take digital photos, and provide a report on each system.

PSR # 1778

The Company shall provide repair Services for HVAC systems at all
Charlotte Area Transit System Facilities. Repair services shall be
comprehensive of all tasks necessary to ensure HVAC systems regain
operational status at their established capacity and efficiency. Original Equipment Manufacturer (OEM) standards shall be followed, including reference to capacity and efficiency ratings. Charlotte Area Transit System has several different types and sizes of HVAC systems located throughout the City of Charlotte.

PSR # 1766

This is a contract that will provide for preventative maintenance and repair for (8) AERCO boiler equipment at the CATS South Tryon Maintenance Facility Complex and CATS South Boulevard Light Rail Vehicle Maintenance Facility. This equipment can only be serviced by AERCO certified technicians with access to proprietary parts.

PSR # 1769

Charlotte Douglas International Airport (“CLT”) is owned and operated by the City of Charlotte and is among the world’s busiest airports. CLT offers nonstop air service to more than 186 destinations around the globe and is home to eight major air carriers, 15 regional carriers, and three foreign flag carriers. CLT will be solicitating proposals for the Parking Staff and Valet  services.

The scope of this contract shall be to provide water treatment chemicals
and to furnish all professional services and expertise to operate a water treatment chemical program which uses diffusion-based coating and membrane technology, referred to as the Smart Release Osmotic Membrane Chemical Feed System. The company shall provide all products and water treatment chemicals required to maintain two Central Chiller plants totaling 7165 tons of cooling and the new central energy plant, which has a total of 8000 tons of cooling, and will add a total volume of approximately 350,000 gallons of chilled water and approximately 110,000 gallons of hot water to the closed loops systems. The central energy plant will be coming on-line
in year three of the contract. The contract covers the building heating and air
conditioning open and closed water loops, the boiler closed loop and steam
condensate which consist of six boilers totaling 1225 (BHP) Boiler Horsepower. The Company will maintain these systems through an aggressive water treatment chemical program. The water treatment chemical program shall be a typical dual biocide program which consists of a scale and corrosion inhibitor with oxidizing and nonoxidizing biocides. The Scale/Corrosion inhibitor, the oxidizing and non-oxidizing biocide are to be Smart Release osmotic membrane products and shall be feed from separate smart release canister feeders.

The City of Charlotte provides direct traffic control and logistical Support for the Spectrum Center which is host to an estimated 125 sporting, music, business, and other events each year. The City is interested in receiving proposals for this service. The awarded Company shall be the sole provider of traffic control services for the Spectrum Center and designated areas around the Spectrum Center. The Company shall provide all personnel, and traffic control equipment to implement the Traffic Control Plan for the safe operation of vehicles and pedestrians. The Company shall be responsible for the storage, retrieval, set up, and immediate removal of all traffic control equipment from City owned rights -of-way following the events. On-site presence is required for the duration of the event.

The City’s Finance Department is interested in seeking proposals for a Service Provider (or Service Providers) to support the City’s needs for Investment Custodian and Trustee Services with a multi-year agreement. The City’s investment and debt programs are managed by the Treasury Division of the Finance Department. The City’s Consolidated Investment Pool is part of its daily operations and is invested under North Carolina G.S.159-30 and 159-31. Investments in this portfolio are managed with the objectives of safety, liquidity and return, in that order and typically have daily settlement activity. These investments are executed by delivery vs. payment (DVP) and held by the third-party trust custodian.

The Charlotte Area Transit System (CATS) is seeking the assistance of a full-service marketing and public relations firm or firms that can assist with general marketing, communications, public relations, crisis communications and/or special events. Some of the tasks or projects will require time commitments that cannot be accommodated quickly in-house due to day-to-day responsibilities, limited resources, and other pressing deadlines. Other tasks or projects may require more specialized services, which the in-house team cannot provide.

CATS anticipates that a variety of Marketing & Communications services will be required during the given contract timeframe. Attendance at CATS staff and board meetings, public/stakeholder group meetings, and other planning support services meetings may be required. The Consultant(s) should have experience and be prepared to assist in disciplines to include but not limited to: strategic and targeted marketing, graphic design, website design and/or management, photography, social media, public relations and affairs, crisis
communications, copywriting, script development for radio or television promotional commercials, media placement, branding, printing, and/or special events.

PSR # 1842

The chosen vendor will provide a segmented inventory of the following transportation assets.

1. City-maintained roadways.
2. Traffic control signs and supports on selected state and all city roadways.
3. Pavement markings on selected state and all city roadways.
4. Sidewalks and accessible ramps on city roadways
5. Other vertical elements within the roadway such as tubular delineators, curbing, medians etc.

A condition analysis of the assets will be included with the inventory The analysis will provide a database of information that will be utilized for work management as well as emergency services during hazardous conditions. 

The vendor will provide separate ESRI geodatabases with each asset category.  Specific table schemas for each asset will be determined prior to data collection.