Citywide Armored Car Services

The City is seeking companies to provide Armored Car Services for various departments, specifically Aviation, Charlotte Area Transit (CATS), Charlotte Department of Transportation (CDOT – ParkIT) and Finance Revenue. Services will include transportation of revenue collection equipment, materials and deposits supporting City operations during normal business operations; responding to special requests outside of normal business operations (weekends, special events, etc.), reports and other duties as detailed in the RFP.

Solid Waste Rollout Carts and Services

Solid Waste Services (SWS) provides residential waste collection service to over 220,000 single-family households, over 130,000 multi-family households and approximately 1,100 businesses located within the City of Charlotte. For single-family households, services include the weekly collection and disposal of garbage, bulky items, yard waste, and the delivery and repair of rollout containers. Recyclables are collected bi-weekly.

Refuse, recyclables, yard waste and bulky waste are collected from the curb on the same day of the week. The collection of non-recyclable, bulky items, white goods and tires is a scheduled service initiated by a resident request. Disabled residents may request and obtain approval for backyard garbage and recyclable collection services with a verification for need from a certified physician. To enable their solid waste disposal needs, City single-family residents are currently provided with one 95/96 gallon rollout container for refuse collection and receive one 95/96 gallon rollout container for recyclables collection. Small business garbage customers receive weekly service for to five (5) containers collected.

The City currently has two contracts for Refuse and Recycling carts. One contract is for the purchase of new carts and a separate contract is being used for the maintenance and service of the carts that are currently in service. The City would like to combine the purchase and service of recycling and refuse carts into one contract.

Mack OEM Parts and Service

The City requires a qualified and manufacturer-authorized Mack heavy equipment dealer to work in conjunction with Fleet Management. The Company shall perform repair, replacement, maintenance, diagnostic, warranty repair and representation, and related Services on the City’s fleet of various models and years of Mack heavy equipment owned and operated by the City at their Company facilities or at approved City locations.

Freightliner OEM Parts and Service

The City requires a qualified and manufacturer-authorized Freightliner, Sterling, and Western Star heavy equipment dealer to work in conjunction with Fleet Management. The Company shall perform repair, replacement, maintenance, diagnostic, warranty repair and representation, and related Services on the City’s fleet of various models and years of Freightliner, Sterling, and Western Star heavy equipment owned and operated by the City at their Company facilities or at approved City locations.

Sexual Assault Kit Initiative (SAKI)

The City requires Company(ies) to perform screening and DNA testing of secondary evidence from sexual assault cases including, but not limited to, clothing and bedding.  Company(ies) shall maintain ISO/IEC17025 accreditation and comply with the 2020 FBI Quality Assurance Standards for Forensic DNA Testing Laboratories.