The Charlotte Area Transit System is seeking to Replace its current Hastus scheduling software with a SaaS solution.
The purpose of this RFP is to select a water-focused customer portal that will replace the https://mycitizenservices.org website and provide a single point of access for customers to access specific water-centric functions.
CLTWater is requesting proposals from qualified companies for the design, integration, and implementation of a CSS (customer self-service) water-focused self-service portal.
The Charlotte-Mecklenburg Police Department (“CMPD”) will be seeking proposals from qualified service providers to provide Special Events and Secondary Employment scheduling software and payment system able to schedule and organize over 500,000 hours of jobs per year and process payment from vendor to employee.
Migrate charlottenc.gov content from the existing Sharepoint environment managed by RMSource/Azure to a new, modern hosted/SaaS Content Management System solution. Migrating the city’s public facing website to an innovative content management system will provide more
opportunities for accessibility, delivering a good user experience, and reducing the amount of time dedicated to managing content. Some other drivers are a need for high availability, scalability to meet peak demands, responsive pages to provide a good user experience for multiple media types, and more options for adding custom functionality to public facing pages The City will go through an RFP process. The RFP will be for the SaaS solution, and for migration/re design of the site content. The implementation process will be to migrate/re-design content from the City’s Sharepoint Charlottenc.gov environment to the new CMS environment. It is expected to be a 6-12 month project.
All departments will benefit from this project.