The City of Charlotte’s Economic Development Department is seeking an experienced and knowledgeable consulting firm to conduct a comprehensive assessment and develop an implementation plan for the small business ecosystem in Charlotte to help increase equitable opportunities and address challenges/gaps in resources. This assessment and implementation plan is to provide an in-depth understanding of the challenges, opportunities, and key factors affecting small businesses in Charlotte.
General Technical Assistance On-Call Consulting Services
The Charlotte Area Transit System (CATS) as a department of the City of Charlotte (City) plans to hire multiple professional consultant teams to provide professional services related to transit vehicles and maintenance; facility assessments and design; transit safety, training, and security planning; and transit technology support for related CATS projects. Project teams can propose on all or just one of the general technical services being requested. The various services shall be requested on an as needed basis using a negotiated work order process. The City is seeking firms whose combination of experience and personnel will provide timely, cost effective and quality professional services to the City.
PSR # 1575
Emergency Communications CAD
The City of Charlotte will be issuing a Request for Proposals on behalf of the Charlotte-Mecklenburg Police Department to solicit for a contract with a qualified consulting company that can provide consulting services to develop and implement a CAD Solution to replace and consolidate the Charlotte-Mecklenburg Police Department, Charlotte Fire Department, and Mecklenburg County Medic respective systems.
Metrolina Regional Household Travel Survey
The City of Charlotte, serving as Model Custodian of the Metrolina Regional Travel Demand Model, is releasing this initial first step Request for Letters Of Intent to seek professional consulting services to design, test, and implement a household travel survey for the 12 county, bi-state model region.
Metrolina Regional Travel Demand Model – Technical Support
The City of Charlotte, serving as Model Custodian of the Metrolina Regional Travel Demand Model, is releasing this listing to engage a qualified firm for the purpose of technical support for the next update to the simplified tour-based Metrolina Regional Travel Demand Model (MRM). The work may involve tasks including, but not limited to:
• Technical assistance and guidance in developing household travel surveys designed to capture tour-based travel, with the potential to supplement with big data.
• Technical assistance and guidance with tour model estimation using travel survey data.
• Technical assistance and guidance with tour model calibration and validation.
• Technical assistance and guidance in developing a tour-based mode choice model (to include coordination with and endorsement by Charlotte Area Transit System (CATS) and FTA.
• Additional model development guidance and assistance as needed.
Digital Navigation Services
The City is seeking a company knowledgeable and experienced in the strategy and execution of collaboration between government, private, and not-for-profit entities for the purpose of raising awareness and support of public Wi-Fi projects, increasing internet adoption with communities that have low internet adoption rates, and obtaining and sharing data on household broadband connection and the impact of digital inclusion efforts.
Responsibilities include, but are not limited to, providing qualitative and quantitative data around digital needs of households in Charlotte and impact of investments; outreach to the public and partners to promote widespread enrollment of qualifying households to the Federal Government’s Affordable Connectivity Plan (ACP); and developing sustainable funding plans with partners around digital inclusion.
Planning and Watershed Modeling
Scope of work is to coordinate with and assist City of Charlotte Storm Water Services Staff to provide project prioritization and watershed modeling services for the City’s drainage system. Storm drainage systems convey rainwater to reduce flooding, protect property, and ensure public safety. The City of Charlotte Storm Water Services is responsible for smaller streams and man-made drainage systems draining less than one square mile.
Strategic Business Technology Roadmap Services
The City is seeking consultant knowledgeable and experienced in the use of business information systems and technology best practice methodologies to conduct a needs assessment and prepare a strategic plan to serve as a road map for addressing the short and long-term technology business systems needs of the City. The plan should contain clear goals and action items that will move the City forward and should be structured in a manner that allows for ease and clarity of implementation by staff and other resources. The Company shall conduct a study of current infrastructure and systems, offer recommendations, determine whether a different direction might improve business continuance strategies, and to discover ways to improve efficiencies.
Professional Consulting Services – CANCELLED
The City of Charlotte (“City”) will be seeking professional consulting services for strategic planning, research, analysis, and development to advance more streamlined and effective local government operations.
The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.
The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:
- Providing strategic planning for various City departments, programs, services, initiatives, and activities;
- Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
- Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
- Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
- Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
- Conducting market research based on current market trends and best practices among peer cities, at a minimum;
- Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
- Assisting City staff in testing and implementing strategy map recommendations;
- Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
- Providing appropriate support as requested for special projects as assigned by the City Manager or designee.
The City is interested in Consultants who have experience in any of the following service areas, at a minimum: diversity and inclusion, economic development, human resources, information technology, public safety, social justice, sustainability and resiliency, and workforce needs and development.