The City of Charlotte Aviation Department is interested in partnering with a qualified company for the purpose of hosting and maintaining CLTairport.com, CLT’s iOS application, CLT’s Android application, existing features, integrations, and the web and app(s) content management system.
The qualified company will be capable of maintaining, updating, and expanding CLT’s web and app(s) 3rd party platform integrations that include, but are not limited to, flight information feeds, security wait times, online parking booking, payment services, bus wait times, interactive airport maps, and loyalty program.
The qualified company will maintain CLT’s web and app compliance, pursuant to the American Disabilities Act (ADA) and the Payment Card Industry Data Security Standard (PCI DSS). The company will adhere to CLT’s brand standard and ensure the web and app(s) maintain a passenger-focused, feature-forward, engaging design, that is highly reliable and high performing across web browsers, operating systems, desktop experiences, mobile experiences, and devices.
This solicitation is needed to select a qualified consultant to assist with brand development, marketing, graphic design, website development and other marketing related services to implement recruitment campaigns for the CMPD.
Selected vendor shall provide brand development, marketing strategy, development, graphic design, website design and development, and other related services for developing and implementing a recruitment campaign for the Charlotte Mecklenburg Police Department (CMPD). Selected vendor shall be able to manage all campaign services in-house, and provide a comprehensive plan to include media buying, creative development, strategic advisement, etc.
The purpose of this RFP is to select a water-focused customer portal that will replace the https://mycitizenservices.org website and provide a single point of access for customers to access specific water-centric functions.
CLTWater is requesting proposals from qualified companies for the design, integration, and implementation of a CSS (customer self-service) water-focused self-service portal.
