The City of Charlotte requires miscellaneous technology goods and services from a variety of providers to support ongoing operations. This Request for Proposals (RFP) is on behalf of the Charlotte Cooperative Purchasing Alliance (CCPA).
The vendors will provide the following miscellaneous technology goods and services:
- Conference room equipment (smartboards and projectors)
- Miscellaneous technology items (plotters, tablet computers, ruggedized laptops, video cameras and equipment, power protection, and A/V equipment, etc.)
- Servers and firewalls
- Network hardware and software
- Commercial off-the-shelf and cloud-based software, support, maintenance, licensing, and related services.
The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations. This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.
The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.
The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:
- Providing strategic planning for various City departments, programs, services, initiatives, and activities;
- Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
- Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
- Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
- Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
- Conducting market research based on current market trends and best practices among peer cities, at a minimum;
- Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
- Assisting City staff in testing and implementing strategy map recommendations;
- Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
- Providing appropriate support as requested for special projects as assigned by the City Manager or designee.
Charlotte Water, a Department of the City of Charlotte NC, will be advertising a Request for Proposals (RFP) to acquire an Advanced Metering Infrastructure (AMI) system and related products, software, and services (collectively, the “System”), for all of its approximately 325,000 water meters. Charlotte Water is issuing a separate RFP for the labor to install the AMI system. Charlotte Water intends for the successful vendor of this solicitation to be the prime contractor for the entire project to install an AMI system, utilizing the successful proposer of the AMI Installation RFP as a sub-contractor under one agreement with Charlotte Water. This will allow Charlotte Water to evaluate AMI Vendors separate from Installation Companies and make selections of the Vendor and the Installer independently.
The basic components of the System sought by Charlotte Water include the following:
- Water meters equipped with AMI meter interface units (MIUs) to replace all existing residential water meters
- Meter interface units, or “MIUs” capable of encoding, storing and transmitting meter reading and other data, such as tampering alerts
- A Charlotte Water-dedicated network or non-Charlotte Water-dedicated communications service to collect and transport meter reading and other information from the MIUs to a Head End System (HES)
- Handheld devices and software necessary to program and/or initialize the MIUs
- HES to collect, store, and manage the data which is delivered through the network
- A meter data management system (MDMS) that can store meter reads and consumption data and allow that data to be queried, exported and summarized, and from which standard reports can be generated
- A customer web portal to display interval consumption data and other meter-related information
- The design, installation and testing of information interfaces between the AMI system’s software components and Charlotte Water’s customer information system (CIS) and other systems, such as its field work order system
- All related documentation, including technical manuals and operating procedures
- Training of Charlotte Water’s employees in MIU maintenance, diagnosis and troubleshooting, as well as system use, operation and maintenance
- Shipping and managing the inventory of AMI equipment during the course of project deployment
- Where appropriate, installation of fixed data collection units, including the communications links between those collection units and the HES
- Provision of all necessary radio licenses, firmware, third party software or operating systems to ensure a complete and working system
- Satisfactory testing of all software, hardware and procedures prior to the deployment of the system according to the system testing and acceptance process set forth in the contract, and satisfactory testing of system performance at the completion of the project or at major milestones
Micromobility technology solutions to assist in analyzing and managing shared mobility devices within Charlotte’s right-of-way.
Technology solutions to assist the Charlotte team in creating a digital inventory of the Uptown Charlotte curbs and deploying intelligent sensor-based infrastructure to assess curb usage and demands.
Curbside Management technology solutions to assist in creating a digital inventory of the Uptown Charlotte curb, analyze and monitor the curb, and/or deploy intelligent sensor-based infrastructure to assess curb usage and demands.
A pay station parking kiosk that serves multiple parking spaces. It will allow parkers to start a pay-by-plate parking session via a touchscreen or keyboard input. The Kiosks should have the ability to be informational and integrate with other mobility options.
A pay station parking kiosk that serves multiple parking spaces. It will allow parkers to start a pay-by-plate parking session via a touchscreen or keyboard input. The Kiosks should have the ability to be informational and integrate with other mobility options.
Handheld license plate recognition device and associated software to automatically capture license plate information and associated data to determine compliance with paid or permitted parking.
