Professional Consulting Services RFP

The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations.  This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

  • Providing strategic planning for various City departments, programs, services, initiatives, and activities;
  • Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
  • Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
  • Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
  • Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
  • Conducting market research based on current market trends and best practices among peer cities, at a minimum;
  • Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
  • Assisting City staff in testing and implementing strategy map recommendations;
  • Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
  • Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

Property and Casualty Claims Third Party Administrator

•The City’s Risk Management office coordinates the investigation and payment of property and casualty claims for the City, Mecklenburg County, Medic, and Charlotte-Mecklenburg Schools.
• Property and casualty claims requiring field and after-hours responses and investigations are outsourced to a third-party administrator.
• Third-party administrator services may include:
– Performing field investigations;
– Maintaining claim files and records;
– Coordinating investigations on litigated claims;
– Investigating and pursuing opportunities for subrogation;
– Providing loss mitigation services; and
– Establishing initial reserves.                                                                                     • Contract option for full claim services versus partial claim field services

Airport Classification and Compensation Study

Aviation is seeking a contractor to perform a comprehensive evaluation of all positions and job classifications within the Aviation Department. The study objectives include the following aspects: classification alignment, salary alignment, career progression, justifiable pay differentials and market competitiveness.

 

 

Fleet Shop Tools and Equipment

The City of Charlotte is seeking a qualified provider of Fleet Shop Tools & Equipment to work in conjunction with Fleet Management. The Company shall provide fleet shop tools and equipment as needed by the City.

Advanced Metering Infrastructure Installation Services

Charlotte Water, a Department of the City of Charlotte NC, intends to advertise a Request for Proposals (RFP) to contract labor services to deploy an Advanced Metering Infrastructure (AMI) system for all of its approximately 325,000 water meters (collectively, the “Project”). Charlotte Water is issuing a separate RFP for the AMI system hardware and software (the “System”), and Charlotte Water intends to engage in one contract with the successful AMI system proposer. Furthermore, Charlotte Water expects the successful labor services  proposer to act as sub-contractor to the successful AMI System proposer under one contract to install the complete AMI System. This will allow Charlotte Water to evaluate Installation Companies separate from AMI systems and make selections of the system and the installer independently while still managing one contract during the implementation phase.

The basic components of the Project sought by Charlotte Water include the following:

  • Installation of new meters, retrofit registers (if applicable), and AMI meter interface units (MIUs)
  • Handheld devices and software necessary to program and/or initialize the MIUs and collect installation data
  • The design, installation, and testing of information interfaces between the AMI system’s software components and Charlotte Water’s customer information system (CIS) and other systems, such as its field work order system
  • All related documentation, including technical manuals and operating procedures
  • Training of Charlotte Water’s employees in MIU installation
  • Managing the inventory of AMI equipment during the course of project deployment
  • Satisfactory testing of all software, hardware, and procedures prior to the deployment of the system according to the system testing and acceptance process set forth in the contract
  • Coordination, scheduling, communications, and documentation of all installation services

Heavy-Duty Refuse Truck and Street Sweeper Truck Maintenance and Repair Services

The City of Charlotte seeks a qualified company to provide Heavy-Duty Refuse Truck and Street Sweeper Truck Maintenance and Repair Services to work with Fleet Management. The Company shall perform maintenance, and repair services on fleet heavy-duty refuse truck and street sweeper truck equipment owned, operated, or maintained by the City.

Bus tire leasing

BOD is seeking a lessor to furnish and maintain tires that meet specifications for Gillig eGenFlex and Battery electric busses.  The initial term will be three (3) years with the option to renew twice for one year each.

 

PSR # 1682

Morehead Pedestrian Crossing Upgrade

This project will be comprised of reconfiguring the Morehead Pedestrian Crossing to provide safety measures and visibility ahead of the I-277 Pedestrian Bridge project.

For pavement markings on CATS owned streets, roadways, and parking lots, the materials used in the Work shall be a NCDOT preapproved product such as Ennis-Flint TrafficPatterns, Transpo Industries Color-Safe, or approved equal.

The pavement marking shall be a preformed red bar measuring 4 inches wide by 10 feet in length with “STOP HERE” lettering in White.

The materials shall be applied using the propane torch method recommended by the manufacturer. A compatible primer sealer may be applied before application to assure proper adhesion. The material must be able to be applied without minimum requirements for ambient and sidewalk temperatures and without any preheating of the sidewalk to a specific temperature. The material must be able to be applied without the use of a thermometer. The sidewalk shall be clean, dry and free of debris. Supplier must enclose application instructions with each box/package.

All pavement markings will be paid by the horizontal linear foot. Such prices and payment will be considered full compensation for furnishing all materials, tools, labor, and equipment.

PSR # 1686

CCPA Radios and Communication Equipment

The City of Charlotte manages an estimated 12,000 radios for departments across the city. The City is flexible with respect to certain elements of its proposed relationship with the Radios and Communication Equipment Services Provider.

The scope of this Request for Proposal (RFP) will be to establish a contract for the purchases and services of Radios and Communication Supplies in compliance with the specifications and terms and conditions outlined.

This contract will be a Charlotte Cooperative Purchasing Alliance (CCPA) contract.