Marketing Agency Services – CLT Programs and Areas of Business

Charlotte Douglas International Airport (“CLT”) is seeking marketing agency services to support various CLT programs and areas of the business to both internal and external audiences. These include, but are not limited to: Parking, CLT Airport App, Concessions, Air Service, Customer Amenities, Commercial and Community Engagement and Employee Recruitment.

The term of the Contract shall be for three (3) years with two (2) optional one (1) year renewals.

Education and Outreach Communication Services

Charlotte Water is seeking on-call Education and Outreach Communication services with approximately three to four companies.  The Company will provide direct support for one or more of the following areas:
Providing Charlotte Water branded materials, developing communication plans for executing campaigns, as appropriate, working with various Charlotte Water staff to gather content and shepherd drafts through the review process, improving customer satisfaction and knowledge of Charlotte Water services through the execution of campaigns, and providing on-demand services related to the campaign, as requested by Charlotte Water.

Transit Management Services

The Charlotte Area Transit System (CATS), a department of the City of Charlotte, is seeking a qualified Contractor to provide professional transit management services for the Bus Operations Division (BOD). CATS is seeking a partner to operate and maintain its Fixed Route Bus and Maintenance Services. Service Provider will provide all personnel necessary to perform the Services and all other goods and ancillary services needed to deliver the Services. The ideal partner will be service-oriented and aggressively focused on ensuring the best possible experience for our customers through collaboration and data-driven continuous improvement processes.

 

PSR # 1363

Blue Line – Tile Column Repairs

Repair tile columns at 11 Blue Line stations that were installed in 2007. Reasons for repair include vandalism, bullnose wear on top course causing tile failure, and other freeze/thaw issues.

PSR # 1488

LYNX Silver Line Equitable Transit-Oriented Development Policy and Implementation Study

The ETOD Policy and Implementation Plan will be developed to achieve the City’s goals of creating transit oriented development along the Silver Line is equitable, multimodal and economically resilient. There will be two phases to this Policy and Implementation Plan- Phase 1 will consist of a community driven road map to develop equitable policies that center around cultural, social, economical, and environmental resilience and housing stability within station areas. A co-created policy between vulnerable station-area community members and small business owners facing displacement risks. Phase 2 will focus on implementation and transforming policy frameworks into actionable steps.

PSR # 1457

Microtransit Dedicated Providers Cancelled

Contract multiple turnkey microtransit operators with dedicated fleet to operate multiple microtransit zones consistent with the adopted Envision My Ride Plan. FY 24 budget request covers initial software integration with CATS-Pass App ($35,000 estimated cost) plus the operation of up to four microtransit zones with up to seven dedicated vehicles ($2,212,021 estimated cost). Procurement process should allow for contract renewal and expansion of services annually consistent with approved operating budgets.

CANCELLED

 

PSR # 1487

S70 Articulation Maintenance Evaluation

Rail Car Maintenance requires the following service performed on two selected LRVs:

Scope of Work:

  • The 2 (two) oldest or highest mileage vehicles will be selected by CATS.
  • Vendor will provide personnel will remove and replace two LRV center truck bearings (4 four center articulation bearings) with new units. All parts and special tools will be provided by the vendor.
  • The vendor will coordinate and ship the removed bearings to an independent lab for analysis. The data obtained from the investigation will be compared to a new unit, and the mileage or bearing lifetime remaining will be estimated. The recommendation will be submitted to CATS
  • The vendor will issue a letter to CATS with maintenance action recommendations and intervals based on analysis results.
  • This is for purchasing, replacing, and analysis of 4 (four) center articulation bearings.

Water Quality Report Printing and Mailing Services

​Charlotte Water is seeking a multiyear contract for the printing and mailing of the annual water quality report. The report is mailed annually to every resident in Mecklenburg County using the USPS list (est. 500,000 copies) on specialty paper and adhering to certain other specifications, such as ink type.  Charlotte Water will provide a print-ready file to the company.  Timing to perform these services is critical, as the report must be mailed by a strict deadline.