The Airport is looking for a company to provide customer support services within the terminal. CLT is on a journey to continually strive to elevate the customer experience while maintaining the highest standards of safety, security, and efficiency for customers as they move through the lobby, baggage claim, security checkpoint, and Federal Inspection Services (FIS) spaces and processes. To achieve this goal, we envision a team of highly engaged, well-trained, and hospitality-oriented Customer Service Associates (CSAs) and Baggage Service Associates (BSAs) to provide a commensurately high level of professional, courteous, efficient, and safe service.
Project Management Software & Support – CANCELLED
Charlotte Douglas International Airport is seeking a Company to provide a cloud based creative work/project management solution designed to help the marketing department organize projects, assign resources, and make internal teams more efficient.
Holiday Décor Design and Installation
Charlotte Douglas International Airport is looking for a Company to design, install, de-install and maintain holiday décor and decorations of various sizes throughout the terminal and rental car facility. All décor and decorations must be code compliant and safe for all passengers within the terminal. There are tentatively 12-16 potential locations for large and small installation.
Airport Deicing Services – CANCELLED
CANCEL: The Airport is seeking a Company to operate and manage the Aircraft De-Icing Facility and supply De/Anti-Icing fluid for aircraft operating at the Airport. The major functions of the facility are to control aircraft onto and off of de-icing aprons, de-ice aircraft during the precipitation and non-precipitation de-icing events and to remove and dispose of spent aircraft de-icing fluids.
Atrium Life Safety and Rehabilitation (Construction)
The Terminal Atrium Life Safety and Renovation Project will include the installation of fire protection and life safety systems in the Atrium and Mezzanine. The project will also include refurbishing finishes, new flooring, upgraded lighting, and signage and wayfinding. There will also be addition of life safety measures and renovations to various other components in the Atrium portion of the Terminal Building.
Terminal Basement Rehabilitation (Cancelled)
The Airport plans to rehabilitate the existing terminal basement as it has not been renovated since its original construction in the 1980s. The Terminal Basement currently provides three prep kitchens in addition to storage for concessionaires in the terminal. The rehabilitation will reconfigure the space to maximize the operation and update all life safety systems for this area.
Sharklets on the C Concourse – CANCELLED
Scope of Work Construction of Sharklets Concourse C
The Airport is working with American Airlines (AA) to determine needs related to AA’s aircraft fleet mix. The Airport is awaiting a decision from AA as to whether or not AA is going to sign a reimbursable agreement for the necessary planning, design, and construction to accommodate their A321 aircraft with extended wingtips (Sharklets) on the C Concourse.
This project has been cancelled.
Concourse E Renovations (Construction)
The Concourse E Expansion project will add a 31,000 square foot expansion to the concourse to provide facilities for the additional passenger load. The expansion will also include additional passenger hold rooms, public restrooms, and passenger loading bridges.
Wide Body Gate Upgrades – CANCELLED
SOW Upgrading gates for Transportation Services.
Cancelled – This project was consolidated into the Private Access Drive – Construction project.