The City of Charlotte Department of Aviation is seeking a comprehensive contract for Airport Operations – Customer Support Services at CLT. The service provider will establish a team of highly engaged, well-trained, and hospitality-oriented Customer Service Associates (CSAs) and Baggage Service Associates (BSAs) to provide a commensurately high level of professional, courteous, efficient, and safe service.
CLT is on a journey to continually strive to elevate the customer experience while maintaining the highest standards of safety, security, and efficiency for customers as they move through the lobby, baggage claim, security checkpoint, and Federal Inspection Services (FIS) spaces and processes.
The Charlotte-Mecklenburg Police Department (CMPD) will be formally soliciting to select a qualified consultant to assist with yearly rank testing, specifically developing and implementing the testing materials for yearly Promotional Processes for the ranks of Sergeant, Lieutenant and Captain. Multiple processes may be run over the course of a calendar year depending upon the needs of CMPD.
This contract is for the provision of a qualified Company to assist the City of Charlotte Fire Department (CFD) with yearly rank testing, specifically developing and implementing the testing materials for yearly Promotional Processes for the ranks of Entry Level (EL), Fire Fighters (FF), Captain, Engineer, Battalion Chief, and Division Chief. Multiple processes may be run over the course of a calendar year depending upon the needs of CFD.
