Community Support Response Program

The City of Charlotte is seeking a qualified entity, with a local presence – or a collaborative partnership between qualified entities, each with a local presence – to provide community support services to community members who are experiencing problems related to mental health, depression, poverty, homelessness and/or substance abuse issues. The selected vendor or vendors will provide certified Emergency Medical Technicians (EMTs) and Licensed Behavioral Health Clinicians (Clinicians) to staff a non-law enforcement pilot program to respond to low-risk behavioral health calls for service and assess and connect residents in distress with appropriate services.  Vendors are invited to apply to provide either EMTs, Clinicians, or both for this program.

Housing Counseling and Education Services

The City’s Housing & Neighborhood Services Department (HNS) is seeking proposals from US Department of Housing and Urban Development certified counseling agencies to provide housing counseling and education services to prospective homebuyers and homeowners. Agencies must be non-profits and HUD certified in order to be considered for this RFP. The City will be awarded multiple contracts for this solicitation. Services to be provided include:

  • Pre-purchase education services;
  • Pre-closing education services;
  • Post-homeownership counseling services;
  • Foreclosure Prevention counseling services; and
  • Individual Financial Counseling