The City of Charlotte’s Risk Management Division is seeking proposals from qualified Companies to provide medical services to the City, Mecklenburg County, Charlotte-Mecklenburg Schools, Charlotte Regional Visitors Authority, and/or Mecklenburg EMS Agency (collectively referred hereto as “Employing Agencies”) employees injured on the job. Combined, these five (5) organizations employ approximately 37,500 individuals. The Employing Agencies’ workers’ compensation claims are processed through a third-party administrator. The Company is expected to work with the third-party administrator and its adjusters in order to ensure the claims are processed in a satisfactory and timely manner. The Company shall act as the representative of the Risk Management Division in all matters related to such services, including but not limited to the following: • Provide medical services pursuant to this contract for the Employing Agencies and their employees as a licensed provider in the state of North Carolina; • Provide a minimum of three (3) locations within Mecklenburg County with seven (7) day a week access to medical treatment for employees authorized by an Employing Agency for treatment of on-the-job injuries. Every location must provide the same level of service to employees, and have a minimum of two (2) Medical Doctors on staff who specialize in Occupational Medicine and are able to meet the medical needs of injured employees. • Provide an initial prescription card if injured employees require a prescription; and • Work with Employing Agencies to create policies and protocols for exposure-related claims. • Possible addendum for pre-employment physicals |
Citywide Onboarding Services
The City employs 7,500 + diverse employees in more than twenty-one (21) Departments. The City is seeking Companies who provide various Onboarding Services for its workforce. These services shall include, but not limited to:
- Background Investigations, including Motor Vehicle Report;
- Drug and Alcohol Testing;
- Pre-Employment Physicals; and
- Polygraph Examinations.
This RFP consolidates several separate solicitations into one, so the City shall award to multiple Companies to meet their Onboarding needs. Companies can submit a proposal for multiple Services or a single Service. Proposals should address how the Company would meet the requirements listed below. All City Departments may utilize the Services.