Workers Compensation Medical Services

The City of Charlotte’s Risk Management Division is seeking proposals from qualified Companies to provide medical services to the City, Mecklenburg County, Charlotte-Mecklenburg Schools, Charlotte Regional Visitors Authority, and/or Mecklenburg EMS Agency (collectively referred hereto as “Employing Agencies”) employees injured on the job. Combined, these five (5) organizations employ approximately 37,500 individuals.
The Employing Agencies’ workers’ compensation claims are processed through a third-party administrator. The Company is expected to work with the third-party administrator and its adjusters in order to ensure the claims are processed in a satisfactory and timely manner.
The Company shall act as the representative of the Risk Management Division in all matters related to such services, including but not limited to the following:                                                                                                                                                                                                                                          • Provide medical services pursuant to this contract for the Employing Agencies and their employees as a licensed provider in the state of North Carolina;
• Provide a minimum of three (3) locations within Mecklenburg County with seven (7) day a week access to medical treatment for employees authorized by an Employing Agency for treatment of on-the-job injuries. Every location must provide the same level of service to employees, and have a minimum of two (2) Medical Doctors on staff who specialize in Occupational Medicine and are able to meet the medical needs of injured employees.                                                                                                                                                                                                                                                                                     • Provide an initial prescription card if injured employees require a prescription; and
• Work with Employing Agencies to create policies and protocols for exposure-related claims.                                                                                            • Possible addendum for pre-employment physicals

STS ADA Certification Assessment

The RFP has been updated and is being re-advertised. New RFP# 269-2022-017.

The Charlotte Area Transit System (CATS) is seeking a Company to perform assessments of paratransit eligible applicants to use the CATS’ Services. The resources shall include but are not limited to management, personnel, supplies, and any other equipment needed to satisfy the requirements to conduct in-person ADA Services.

In accordance with the Americans with Disabilities Act (ADA), CATS offers paratransit services to individuals who, because of a disability (physical, cognitive or visual), cannot access fixed routes buses. The ADA defines eligibility for complementary paratransit service in 49 CFR Section 37.123 of the federal regulations. CATS operates the paratransit system which is a pre-scheduled, shared-ride, origin to destination service.

The term “customer” shall refer to new CATS applicants and/or existing CATS clients. The term “CATS Transit System” shall refer to both CATS’ accessible fixed-route bus and CATS’ accessible light rail.

The Company shall be responsible for paratransit eligibility as it relates to an individual’s functional/cognitive ability to use CATS in accordance with the ADA. Disability alone does not determine paratransit eligibility; the decision is based on the customer’s functional ability to use the fixed-route bus and is not a medical decision.