The City of Charlotte is looking for qualified Service Providers to work in conjunction with Fleet Management to perform complete turnkey collision repairs and related services (excluding any City applied graphics), on the City’s various makes and models of vehicles. Service Providers shall pick-up and deliver vehicles, as well as perform all collision repairs at their facilities. Collision repairs may include, but are not restricted to, frame, cooling systems and lines, frame, engine components, transmission, steering, cooling systems, and related parts repairs or replacement. Services shall adhere to any related OEM requirements and/or recommendations.
City and County vehicles include but are not restricted to, Police vehicles, Fire vehicles, general staff cars, various pickup trucks, medium trucks, and medium duty transportation buses, all of various makes, models, and applications. As makes, models, and quantities are subject to change, the Service Provider is required to maintain facilities, inventory, training, and related equipment necessary to accommodate a variety of vehicles.
The City of Charlotte requires qualified light vehicle dealers and general service providers to work in conjunction with the Fleet Management Division to support the city’s fleet comprising various makes and model years. The services for this requirement include, but are not limited to, repair, replacement, maintenance, diagnostic, warranty repair, on all automobiles, vans, and pick-up trucks operated by the City without exclusions or limitations.
This RFP seeks to establish a contract for comprehensive light vehicle repair and maintenance services to support the City’s fleet, ensuring timely, cost-effective, and high-quality service delivery in accordance with the City’s operational requirements.
The City is seeking qualified vendors to provide automotive repair services for city-owned vehicles. Vehicle types include cars, vans, pickup trucks, and medium-duty trucks. The City fleet includes vehicles from the following manufacturers:
- Chevrolet/GM
- Chrysler/Dodge
- Ford
- Kia
- Nissan
- Toyota
One or more contracts will be awarded from this solicitation for an initial term of three years with the option to renew for two additional one-year terms.
