Professional Consulting Services RFP

The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations.  This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.

The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.

The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:

  • Providing strategic planning for various City departments, programs, services, initiatives, and activities;
  • Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
  • Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
  • Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
  • Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
  • Conducting market research based on current market trends and best practices among peer cities, at a minimum;
  • Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
  • Assisting City staff in testing and implementing strategy map recommendations;
  • Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
  • Providing appropriate support as requested for special projects as assigned by the City Manager or designee.

Curb Management Technology Platform

Curbside Management technology solutions to assist in creating a digital inventory of the Uptown Charlotte curb, analyze and monitor the curb, and/or deploy intelligent sensor-based infrastructure to assess curb usage and demands.

General Technical Assistance On-Call Consulting Services

The Charlotte Area Transit System (CATS) as a department of the City of Charlotte (City) plans to hire multiple professional consultant teams to provide professional services related to transit vehicles and maintenance; facility assessments and design; transit safety, training, and security planning; and transit technology support for related CATS projects. Project teams can propose on all or just one of the general technical services being requested. The various services shall be requested on an as needed basis using a negotiated work order process. The City is seeking firms whose combination of experience and personnel will provide timely, cost effective and quality professional services to the City.

PSR # 1575

Consulting Services for the Comprehensive Transportation Plan Work Group

The City of Charlotte (City) is soliciting Statements of Qualifications (SOQs) from firms/teams (Firms) to provide consulting services (Services) for the Comprehensive Transportation Plan Work Group (Project). The City is seeking firms whose combination of experience and expertise will provide timely, professional services to the City. The City reserves the right to enter into one or more contracts with any firm selected under this RFQ process.

S70 Light Rail Vehicle Engineering Services

This Request for Proposals is to select one or more firms to provide consulting engineering services to the CATS Rail Car Maintenance department on a task order on-call basis. CATS reserves the right to substitute, delete, or add additional tasks to those outlined in Work because of changes in priorities or unforeseen circumstances. The Consultant services are not considered either complete or all-inclusive and may include any combination thereof. We recognize that some categories are not unique and may be like others, interface with, or be extensions of others.

PSR # 1512

LYNX Silver Line Equitable Transit-Oriented Development Policy and Implementation Study

The ETOD Policy and Implementation Plan will be developed to achieve the City’s goals of creating transit oriented development along the Silver Line is equitable, multimodal and economically resilient. There will be two phases to this Policy and Implementation Plan- Phase 1 will consist of a community driven road map to develop equitable policies that center around cultural, social, economical, and environmental resilience and housing stability within station areas. A co-created policy between vulnerable station-area community members and small business owners facing displacement risks. Phase 2 will focus on implementation and transforming policy frameworks into actionable steps.

PSR # 1457

Metrolina Regional Household Travel Survey

The City of Charlotte, serving as Model Custodian of the Metrolina Regional Travel Demand Model, is releasing this initial first step Request for Letters Of Intent to seek professional consulting services to design, test, and implement a household travel survey for the 12 county, bi-state model region.

Metrolina Regional Travel Demand Model – Technical Support

The City of Charlotte, serving as Model Custodian of the Metrolina Regional Travel Demand Model, is releasing this listing to engage a qualified firm for the purpose of technical support for the next update to the simplified tour-based Metrolina Regional Travel Demand Model (MRM). The work may involve tasks including, but not limited to:
• Technical assistance and guidance in developing household travel surveys designed to capture tour-based travel, with the potential to supplement with big data.
• Technical assistance and guidance with tour model estimation using travel survey data.
• Technical assistance and guidance with tour model calibration and validation.
• Technical assistance and guidance in developing a tour-based mode choice model (to include coordination with and endorsement by Charlotte Area Transit System (CATS) and FTA.
• Additional model development guidance and assistance as needed.

Vision Zero On-Call Design Services- Cancelled

Provide on-call design services for Vision Zero projects including, but not limited to the following:

  • Pedestrian improvements ranging from pedestrian refuges to full signal design;
  • Safe Routes to School improvements;
  • Sidewalk gap and bus stop improvements on thoroughfares;
  • Evaluations/before and after studies of improvements.