The City of Charlotte (the “City”) is seeking proposals from qualified firm(s) for the design, fabrication, installation, and operation of digital kiosks in the public right-of-way. The kiosks will be primarily located on sidewalks, and other public areas as approved by the City, and serve the following public purposes, at a minimum:
- Wayfinding – providing information to civic and cultural institutions, transit amenities, restaurants, retail and other business
- Transit information – providing information on transit routes and schedule options
- Public information and emergency messaging – serving as a central dissemination point for information
- Increased vibrancy and visual interest of City streets – promoting placemaking in Charlotte through City events and programming
- Create a supportive environment for retail and entertainment commerce – furthering economic development within our community
- Enhance visitor experience and brand perception of Charlotte – advancing Charlotte’s narrative and brand perception to residents and visitors alike
- Accessibility, usability and inclusion – creating a welcoming and inclusive technology for our community at large
The primary goal of this project is to upgrade the existing telecommunications infrastructure at the airport from copper Plain Old Telephone Service (POTS) lines to a more advanced, efficient Voice over Internet Protocol (VoIP) system. This transition is aimed at addressing the current limitations of the outdated system, which include lack of modern communication features and inefficiency in handling the airport’s operational demands.
Charlotte Water manages an extensive water distribution network throughout Mecklenburg County NC. Monitoring the pressure within this system remotely is crucial for ensuring its optimal performance. Charlotte Water is seeking to upgrade to smart hydrants. The new smart hydrants must maintain Charlotte Water’s current monitoring and reporting capabilities, including remote pressure reporting, historical data access, pressure zone grouping, and a web-based interface. Additionally, they must function even when the hydrant is off and provide reliable pressure readings throughout the year, including during freezing temperatures.
The Department of Housing & Neighborhood Services’ (HNS), Housing Services Division requires companies to provide residential housing inspection services. The City is looking to contract with one or more companies that perform multifamily rental compliance inspection services on residential structures and single-family home minimum housing code compliance and safety inspections. Companies have the option of submitting a proposal for one type of inspection service or both types of inspection services.
Contract(s) will be used to provide maintenance and support for systems purchased under these Contracts. Contracts may include additional software licenses, services, and hardware. These task order Contracts will provide Aviation the necessary flexibility to ensure the needs of the rapidly changing environment are met. It is critical to ensure the Airport’s technology systems are stable and safe to allow tenants to connect to their own technology systems.
This Contract is to provide a Public WiFi solution addressing the full spectrum of CLT’s technology systems. The Work will include, without limitation, program/project management, organizational change management, and implementation services covering the complete lifecycle of technology systems from inception, starting with planning, through design, procurement, configuration, integration, install, test, operational-readiness-activation-training (ORAT), and operation & maintenance (O&M), and replacement. This Public Wifi effort will cover all areas where existing coverage is present and to include any newly constructed areas.
Company is responsible for designing, developing and maintaining the approved web and mobile application. The website should consume content and web assets from the Content Management Database (CMDB) similar to the function of a headless web Content Management System (CMS). The mobile application will also consume content from the CMDB. The content
will be created and editable in the CMDB and accessed via a feed or API to the front-end website and mobile application.
The City of Charlotte (the City) is soliciting a Request for Proposals (RFP) to find a company and solution that can provide effective Cultural Competency Training for The Charlotte Mecklenburg Police Department (CMPD). The City will award one vendor with a multi-year contract.
CMPD would like to equip its sworn and civilian employees to address the needs of multicultural community members and visitors through the creation of a cultural competency training curriculum specific to the City of Charlotte. The objective of the training curriculum is to help understand, respect, and appropriately respond to cultural norms when responding to the needs of these communities. The proposed training curriculum is to be customized for the Charlotte-Mecklenburg Police Department.
The Company will:
- Provide a one-day session of training for all employees to include but not limited to officers, recruits, laterals and civilians.
- Provide a four-hour refresher advanced course for all employees who have taken the one-day course, including officers, laterals, and civilians.
- Provide Cultural Competency and Leadership training for CMPD Command College and Sergeants Training
- Develop a training curriculum that will teach social justice, empowerment, intersectionality, power and privilege, oppression, and the changing policing landscape.
- Provide resources that will assist the employee in enhancing self- awareness, foster relationships, and offer a community outlook.
- Be able to provide training to employees at the request of the Chain of Command or internal affairs ruling board.
The City of Charlotte is soliciting a Request for Proposals (RFP) to acquire professional consulting services for strategic planning, research, analysis, and development to improve local government operations. This multi-year contract will be awarded to multiple vendors that best meet its needs for these services.
The Consultant(s) shall be established, qualified, and experienced consulting firms capable of providing versatile strategic planning resources, support, and consultation in the local government arena.
The Consultant(s) must be capable of performing various tasks, up to and including, but not limited to:
- Providing strategic planning for various City departments, programs, services, initiatives, and activities;
- Providing expert- and research-based advice on strategic development, capacity building, business strategies, and process improvement;
- Conducting operational analyses, assessments, and audits in an effort to ascertain organizational effectiveness and identify opportunities for improvement. Analyses and assessments may involve such areas as operational effectiveness and accountability, organizational structure and performance, resource management and alignment, change management, workforce needs and development, succession planning, and management practices;
- Analyzing, developing, and implementing management strategies, to include but not be limited to, crisis management, protection of the City brand, and reinforcing City relationships;
- Conducting surveys regarding the City’s reputation and perception by residents, employees, customers, local business partners, regional partners, and other stakeholders;
- Conducting market research based on current market trends and best practices among peer cities, at a minimum;
- Facilitating and/or conducting strategic mapping initiatives, to include benchmarking metrics;
- Assisting City staff in testing and implementing strategy map recommendations;
- Facilitating and supporting strategic conversations, meetings, trainings, focus groups, and retreats with internal and external stakeholders; and
- Providing appropriate support as requested for special projects as assigned by the City Manager or designee.
