CLT Web and App(s) Services

The City of Charlotte Aviation Department is interested in partnering with a qualified company for the purpose of hosting and maintaining CLTairport.com, CLT’s iOS application, CLT’s Android application, existing features, integrations, and the web and app(s) content management system.

The qualified company will be capable of maintaining, updating, and expanding CLT’s web and app(s) 3rd party platform integrations that include, but are not limited to, flight information feeds, security wait times, online parking booking, payment services, bus wait times, interactive airport maps, and loyalty program.

The qualified company will maintain CLT’s web and app compliance, pursuant to the American Disabilities Act (ADA) and the Payment Card Industry Data Security Standard (PCI DSS).  The company will adhere to CLT’s brand standard and ensure the web and app(s) maintain a passenger-focused, feature-forward, engaging design, that is highly reliable and high performing across web browsers, operating systems, desktop experiences, mobile experiences, and devices.

CMPD License Plate Recognition System

The Charlotte-Mecklenburg Police Department (CMPD) is seeking to replace its existing License Plate Recognition (LPR) system with a new, state-of-the-art solution that offers improved accuracy, performance, and integration capabilities. This RFP requests LPR cameras, software, installation services, mobile broadband connections, cloud storage, and device management. This includes a centralized management platform, robust data retention features, real-time alerting, vehicle analytics, and compatibility with agency and third-party law enforcement databases. Installation, user training, system validation, and maintenance must be included. The system must comply with federal, state, and local privacy and security standards and allow the CMPD to maintain full control over its data and access. All proposing Companies must hold a valid license issued by the North Carolina Alarm Systems Licensing Board and shall remain in full compliance with North Carolina General Statute § 20-183.31 – Regulation of Use – for the duration of the contract. The City will not accept proposals from vendors with conditional or pending license status.

Drones as First Responders

CMPD is seeking proposals to procure, implement, and provide ongoing support for drones as part of a First Responder (DRF) program for a large metropolitan police department. The primary objective is to enhance public safety, improve response times, and optimize situational awareness during critical incidents. The drones will be used for rapid deployment in emergency situations, surveillance, search and rescue, traffic management, and crime scene monitoring.

Digital Kiosks

The City of Charlotte (the “City”) is seeking proposals from qualified firm(s) for the design, fabrication, installation, and operation of digital kiosks in the public right-of-way. The kiosks will be primarily located on sidewalks, and other public areas as approved by the City, and serve the following public purposes, at a minimum:

  1. Wayfinding – providing information to civic and cultural institutions, transit amenities, restaurants, retail and other business
  2. Transit information – providing information on transit routes and schedule options
  3. Public information and emergency messaging – serving as a central dissemination point for information
  4. Increased vibrancy and visual interest of City streets – promoting placemaking in Charlotte through City events and programming
  5. Create a supportive environment for retail and entertainment commerce – furthering economic development within our community
  6. Enhance visitor experience and brand perception of Charlotte – advancing Charlotte’s narrative and brand perception to residents and visitors alike
  7. Accessibility, usability and inclusion – creating a welcoming and inclusive technology for our community at large

Big Data Transportation Services

The City is requesting Proposals for a Cloud-based current and historical transportation data solution with an interactive dashboard for the three-county CRTPO region.  It should include at minimum origin-destination flow data, trip characteristics and metrics, speed and travel time data, congestion data, and traffic volumes, and it should provide this data by time of day and for personal vehicles, commercial trucks, transit, and non-motorized modes.

CRTPO: Charlotte Regional Transportation Planning Organization

CLT VoiP Migration

The primary goal of this project is to upgrade the existing telecommunications infrastructure at the airport from copper Plain Old Telephone Service (POTS) lines to a more advanced, efficient Voice over Internet Protocol (VoIP) system. This transition is aimed at addressing the current limitations of the outdated system, which include lack of modern communication features and inefficiency in handling the airport’s operational demands.

Pressure Monitoring Hydrants

Charlotte Water manages an extensive water distribution network throughout Mecklenburg County NC. Monitoring the pressure within this system remotely is crucial for ensuring its optimal performance. Charlotte Water is seeking to upgrade to smart hydrants. The new smart hydrants must maintain Charlotte Water’s current monitoring and reporting capabilities, including remote pressure reporting, historical data access, pressure zone grouping, and a web-based interface. Additionally, they must function even when the hydrant is off and provide reliable pressure readings throughout the year, including during freezing temperatures.

 

Pressure Monitoring Hydrants

Charlotte Water is seeking a contract with a company to provide smart hydrants. Charlotte Water is testing multiple solutions to measure system pressure throughout the water network. The solutions utilize “smart hydrants” that take pressure measurements at pre-defined intervals and store the information to a cloud-based application. The selected solution will be used to replace the existing monitors currently in use. The existing monitors are attached to hydrants and require the hydrants to be charged. They are also removed during the winter months and reinstalled in the spring. The new “smart hydrants” will not need to be removed/installed every year and do not need the hydrant to be manually opened to record pressure readings. The new solution will stream-line the process for Charlotte Water and allow for more frequent/timely measurements.

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Multi and Single Family Home Compliance Inspection Services

The Department of Housing & Neighborhood Services’ (HNS), Housing Services Division requires companies to provide residential housing inspection services. The City is looking to contract with one or more companies that perform multifamily rental compliance inspection services on residential structures and single-family home minimum housing code compliance and safety inspections. Companies have the option of submitting a proposal for one type of inspection service or both types of inspection services.