The City is responsible for maintaining a portfolio of approximately 180 buildings, including offices, fire stations, police division offices, and equipment shops, that house various City activities.  The City also maintains cultural facilities, including museums and arenas that serve as venues for sports, entertainment, and other events.  Contracts resulting from this RFP may be used by various City departments for needs across the entire City organization, including the Airport and the Charlotte Area Transit System (CATS).

The Company shall provide maintenance and repair services for approximately 250 sectional, rollup, rolling steel doors, rolling grills, and commercial fire doors located at police stations, fire stations, Charlotte Area Transit System facilities, and cultural facilities.  Occasionally, the work may include replacement and installation of new doors.  The Company shall respond to emergency calls for service within 4 hours.  Services include all labor, materials, equipment, and supervision for the overhead door projects.