Charlotte‐Mecklenburg Storm Water Services (CMSWS) conducts four educational campaigns to raise awareness of the effects of individual behavior on surface water quality, volunteer opportunities to protect local waterways, flood safety, and storm drainage infrastructure throughout the City of Charlotte and Mecklenburg County.

• Surface Water Quality Education Campaign – Messages focus on surface water quality, stormwater, watershed awareness and pollution prevention.
• Flood Safety Education Campaign – Messages focus on floodplains, flood risks, flood insurance and storm preparation.
• Volunteer Education Campaign – Messages focus on volunteer opportunities to improve conditions that affect water quality and flooding.
• Storm Drainage Infrastructure Education Campaign – Messages focus on how drainage infrastructure carries rainwater throughout our community, storm drainage improvement projects, and the importance of repairing and replacing infrastructure to support a thriving city.

Each year, CMSWS prepares a strategic plan that summarizes the activities and strategies for the upcoming fiscal year. The selected firm(s) will assist in the development and implementation of this plan.