Direct pedestrian, vehicular and construction-related traffic on upper and lower levels of the terminal entrances, and other areas as assigned, to prevent congestion.  Provide information to the public and give directions to airport and off-airport locations. Provide exceptional customer service while maintaining an obstruction-free walkway for the movement of pedestrians across the crosswalk.  Provides assistance to individuals needing help crossing the street. Directing smokers to appropriate smoking areas. Report unattended bags. Perform other duties as required. Use proper radio etiquette for communication over the radio.