Auditing Services

Scope of Work for Financial Auditing Services

October 16, 2025

 

The City of Charlotte is seeking to award a multi-year contract to a qualified vendor to perform the City’s Annual Comprehensive Financial Report (ACFR), which includes the basic, combining and individual fund statements and schedules. This examination must be conducted in accordance with auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller of the United States of America.

 

Trustee and Custodian Services

The City’s Finance Department is interested in seeking proposals for a Service Provider (or Service Providers) to support the City’s needs for Investment Custodian and Trustee Services with a multi-year agreement. The City’s investment and debt programs are managed by the Treasury Division of the Finance Department. The City’s Consolidated Investment Pool is part of its daily operations and is invested under North Carolina G.S.159-30 and 159-31. Investments in this portfolio are managed with the objectives of safety, liquidity and return, in that order and typically have daily settlement activity. These investments are executed by delivery vs. payment (DVP) and held by the third-party trust custodian.

Arbitrage Services, Yield Reduction, Independent Registered Municipal Advisor

The City’s debt activity supports governmental, enterprise and special purpose credit entities and is regulated by the NC Local Government Commission. This procurement aims to identify qualified professionals for three financial functions that are integral to the debt management process.

• Independent Registered Municipal Advisor
• Financial Modeling Consultant
• Arbitrage Rebate and Yield Reduction Analyst

The City is soliciting competitive, sealed responses from qualified firms.  Companies responding to this Request for Proposal may bid on any or all functions described below. Each function will operate under a separate contract which will run for three (3) years with one (1), two-year optional extension.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Workers Compensation Medical Services-CANCELED

The City of Charlotte’s Risk Management Division is seeking proposals from qualified Companies to provide medical services to the City, Mecklenburg County, Charlotte-Mecklenburg Schools, Charlotte Regional Visitors Authority, and/or Mecklenburg EMS Agency (collectively referred hereto as “Employing Agencies”) employees injured on the job. Combined, these five (5) organizations employ approximately 37,500 individuals.
The Employing Agencies’ workers’ compensation claims are processed through a third-party administrator. The Company is expected to work with the third-party administrator and its adjusters in order to ensure the claims are processed in a satisfactory and timely manner.
The Company shall act as the representative of the Risk Management Division in all matters related to such services, including but not limited to the following:                                                                                                                                                                                                                                          • Provide medical services pursuant to this contract for the Employing Agencies and their employees as a licensed provider in the state of North Carolina;
• Provide a minimum of three (3) locations within Mecklenburg County with seven (7) day a week access to medical treatment for employees authorized by an Employing Agency for treatment of on-the-job injuries. Every location must provide the same level of service to employees, and have a minimum of two (2) Medical Doctors on staff who specialize in Occupational Medicine and are able to meet the medical needs of injured employees.                                                                                                                                                                                                                                                                                     • Provide an initial prescription card if injured employees require a prescription; and
• Work with Employing Agencies to create policies and protocols for exposure-related claims.                                                                                            • Possible addendum for pre-employment physicals

Property and Casualty Claims Third Party Administrator

•The City’s Risk Management office coordinates the investigation and payment of property and casualty claims for the City, Mecklenburg County, Medic, and Charlotte-Mecklenburg Schools.
• Property and casualty claims requiring field and after-hours responses and investigations are outsourced to a third-party administrator.
• Third-party administrator services may include:
– Performing field investigations;
– Maintaining claim files and records;
– Coordinating investigations on litigated claims;
– Investigating and pursuing opportunities for subrogation;
– Providing loss mitigation services; and
– Establishing initial reserves.                                                                                     • Contract option for full claim services versus partial claim field services

Property and Casualty Claims Third Party Administrator Services

The City of Charlotte’s Risk Management Division (“RMD”) is seeking proposals from qualified Companies to supervise, administer, and manage Property and Casualty Claims for the following Claim Types:

  • Liability Claims: Bodily Injury, Property Damage Liability;
  • Property Damage: Auto;
  • Subrogation; and
  • Sewer Back-Up Program.

The services must be handled in compliance with all applicable laws, rules, and regulations and specific notification requirements. Currently, the RMD handles Claims for the City of Charlotte, Mecklenburg County, and Charlotte-Mecklenburg Schools, totaling an estimated annual of 1,289 claims per year.

The City seeks to work with a Company that can treat our Claims as a priority, as many Claims demand an immediate response, regardless of the time of the day. Claims handled by the selected Company will require field investigations in the Charlotte Area.

The Contract will be effective for Three (3) years (the “Initial Term”) with the option for two (2) one-year renewals (the “Renewal Term”).

 

 

 

Lockbox Remittance Services

Mail remittance lockbox and payment processing for water, sewer, and storm water services.  The Company will provide all mail opening, processing and depositing capabilities including all personnel, equipment, work and storage space, and transportation for pick-up and delivery of payments associated with the Services.

The City is interested in having a three year contract with the option for two, one-year renewals.

Revenue Cashiering and Merchant Services

The City is interested in procuring a computer application for cashiering and revenue collection. The City is currently undergoing a transformation to Workday ERP for Human Resources, Financials and Budget. It is preferred that the Cashiering System solution have existing integration connectors to Workday Financials and Banner Utility billing which is used by Charlotte Water.

Workers’ Compensation Third Party Claims Administration Services

The City of Charlotte (“City”) is seeking proposals from qualified firms interested in serving as the City’s Third-Party Administrator (“TPA”) for Workers’ Compensation claims. The TPA shall be responsible for providing all services required to supervise, manage, and administer the City’s self-insured workers’ compensation program.