The City of Charlotte utilizes on-site and off-site companies to supply vehicle cleaning, detailing, and decontamination services for its fleet of vehicles and construction equipment. Services range from basic washing to full vehicle detailing. The standard service frequency for most vehicles is monthly, however, CMPD and Fire encounter circumstances where cleaning is required on a more frequent basis.
Citywide General Collision Services
The City of Charlotte is looking for qualified Service Providers to work in conjunction with Fleet Management to perform complete turnkey collision repairs and related services (excluding any City applied graphics), on the City’s various makes and models of vehicles. Service Providers shall pick-up and deliver vehicles, as well as perform all collision repairs at their facilities. Collision repairs may include, but are not restricted to, frame, cooling systems and lines, frame, engine components, transmission, steering, cooling systems, and related parts repairs or replacement. Services shall adhere to any related OEM requirements and/or recommendations.
City and County vehicles include but are not restricted to, Police vehicles, Fire vehicles, general staff cars, various pickup trucks, medium trucks, and medium duty transportation buses, all of various makes, models, and applications. As makes, models, and quantities are subject to change, the Service Provider is required to maintain facilities, inventory, training, and related equipment necessary to accommodate a variety of vehicles.
Citywide Survey Services
The City of Charlotte is interested in receiving bids for City Survey Services. Various City Departments require citizen, employee, or business surveys throughout the year. These surveys gauge opinion
on numerous topics regarding City services and performance.
Overall Project Description.
The requirements indicated below apply to all Services and what shall be adhered to, at a minimum, by the Company:
Conduct or facilitate meetings with the City Project Manager and City staff to assess specific questions or topics
concerning the survey process, establishment of questions, objectives, and survey timelines;
After the initial consultation, recommend survey questions, objectives, design, and methodology, subject to City
Project Manager approval;
Develop a sample survey for review by the City Project Manager;
Review survey questions with the Department to ensure a reduction in duplication efforts in content and timing;
Identify and select a random sample of all recipients to be surveyed. The sampling shall include various demographics,
Guarantee that results will provide the City with, at minimum, a ninety-five percent (95%) confidence level;
Provide City Project Manager with an electronic copy of the data in a format acceptable to the City; and
Conduct a formal presentation of survey results to the City Project Manager and City staff upon completion of Services.
Security Equipment and Maintenance Services
The City is seeking a qualified company to provide Security Equipment and Maintenance Services in its facilities, which is critical to protecting public safety infrastructures and prevention of unauthorized individuals. The Company shall provide, install, and/or replace, when defective, security equipment, and provide maintenance and support to new and existing equipment and technology for video surveillance and access management.
Electronic Waste Recycling Services RFQ
The City of Charlotte is interested in obtaining solicitations for Electronic Waste Management Services consisting of handling, transportation, destruction, disposal and recycling of Electronic Waste Materials. Electronic Waste Materials shall include, but not limited to the following:
• Television Sets;
• Computer Processing Units and related equipment;
• Servers:
• Monitors;
• Keyboards;
• Printers (including all ink and toner cartridges);
• Copiers;
• Scanners;
• CD-ROMs;
• Dumb terminals;
• Mouse pads;
• Computer cables;
• Typewriters;
• Battery supplies;
• Cables, Cards and Power Supplies;
• Speakers and related equipment;
• Fax machines;
• VCR and DVD equipment;
• Stereos and related equipment;
• Cameras and related equipment;
• Projection equipment;
• Headphones; and
• Assemblies
Interpretation, Translation, and Transcription Services
The City seeks proposals from experienced Companies to provide Interpretation, Translation, and Transcription Services. The selected Companies will support City Departments by ensuring transparent and inclusive communication between the City and its residents, businesses, and stakeholders. Multiple Companies will be awarded to meet this need.
CCPA Document Management Services
The City of Charlotte is inviting proposals from qualified companies to provide comprehensive Document Management Services, including scanning, storage, and shredding. These services will support the City’s ongoing efforts to efficiently manage, store, and securely dispose of physical and electronic documents across various departments.
Safety Supplies
The City of Charlotte is requesting a new contract to provide safety supplies and personal protective equipment. The successful bidder shall agree to receive all orders from the Charlotte Department of Transportation, Neighborhood and Business Services, Charlotte Water, and Solid Waste Services as well as other departments and deliver items ordered to a specified address.
All Products and component parts furnished under the Contract shall be new, shall comply with the specifications and terms and conditions.
Vehicle and Equipment Wash Services
The City of Charlotte requires qualified vendors to provide chemicals, repair parts, and maintenance and repair services for drive-through wash facilities owned by the City. The chemicals and services are used to wash, maintain, and disinfect various vehicles and equipment, including but not limited to heavy-duty trucks such as Solid Waste Services collection trucks, dump trucks, sewer trucks, and rodder trucks operated by Charlotte Water; salt spreaders and road repair equipment operated by the Charlotte Department of Transportation; and rail cars operated by the City.