The City of Charlotte’s Innovation & Technology department (I&T) leads the City’s Technology Governance Policy, delivers technology services to City departments and partner agencies, and coordinates IT initiatives to enhance citizen service delivery.

The City of Charlotte’s technology vision is to provide an outstanding customer and employee experience as the City’s unified and trusted technology partner. The Innovation & Technology department’s mission is to innovate, deliver, and secure technologies that empower Charlotte. Businesses can engage with I&T through various opportunities, including RFPs for technology services and information technology RFPs. As a contractor with I&T, you have the opportunity to educate customers, promote transparency, and enhance accountability while improving effectiveness and efficiency through Organizational IT alignment.