The primary goal of this project is to upgrade the existing telecommunications infrastructure at the airport from copper Plain Old Telephone Service (POTS) lines to a more advanced, efficient Voice over Internet Protocol (VoIP) system. This transition is aimed at addressing the current limitations of the outdated system, which include lack of modern communication features and inefficiency in handling the airport’s operational demands.

The City of Charlotte Aviation Department is interested in partnering with a qualified company for the purpose of hosting and maintaining CLTairport.com, CLT’s iOS application, CLT’s Android application, existing features, integrations, and the web and app(s) content management system.

The qualified company will be capable of maintaining, updating, and expanding CLT’s web and app(s) 3^rd party platform integrations that include, but are not limited to, flight information feeds, security wait times, online parking booking, payment services, bus wait times, interactive airport maps, and loyalty program.

The qualified company will maintain CLT’s web and app compliance, pursuant to the American Disabilities Act (ADA) and the Payment Card Industry Data Security Standard (PCI DSS).  The company will adhere to CLT’s brand standard and ensure the web and app(s) maintain a passenger-focused, feature-forward, engaging design, that is highly reliable and high performing across web browsers, operating systems, desktop experiences, mobile experiences, and devices.

Contract(s) will be used to provide maintenance and support for systems purchased under these Contracts.   The goal of the Technology On-Call IT Contract is to support all airport management services leveraging technology systems as needed including but not limited to parking, baggage, gate management, commerce, connectivity, wayfinding, security, ticketing, etc. Services may be applied to any type of airport system. Contracts may include additional software licenses, services, and hardware.  The contracts will provide Aviation the necessary flexibility to ensure the needs of the rapidly changing environment are met.  It is critical to ensure the Airport’s technology systems are stable and safe to allow tenants to connect to their own technology systems.

This Contract is to provide a Public WiFi solution addressing the full spectrum of CLT’s technology systems. The Work will include, without limitation, program/project management, organizational change management, and implementation services covering the complete lifecycle of technology systems from inception, starting with planning, through design, procurement, configuration, integration, install, test, operational-readiness-activation-training (ORAT), and operation & maintenance (O&M), and replacement. This Public Wifi effort will cover all areas where existing coverage is present and to include any newly constructed areas.

The City of Charlotte (the City) is soliciting a Request for Proposals (RFP) to find a company and solution that can provide effective Cultural Competency Training for The Charlotte Mecklenburg Police Department (CMPD). The City will award one vendor with a multi-year contract.

CMPD would like to equip its sworn and civilian employees to address the needs of multicultural community members and visitors through the creation of a cultural competency training curriculum specific to the City of Charlotte. The objective of the training curriculum is to help understand, respect, and appropriately respond to cultural norms when responding to the needs of these communities. The proposed training curriculum is to be customized for the Charlotte-Mecklenburg Police Department.

The Company will:

• Provide a one-day session of training for all employees to include but not limited to officers, recruits, laterals and civilians.
• Provide a four-hour refresher advanced course for all employees who have taken the one-day course, including officers, laterals, and civilians.
• Provide Cultural Competency and Leadership training for CMPD Command College and Sergeants Training
• Develop a training curriculum that will teach social justice, empowerment, intersectionality, power and privilege, oppression, and the changing policing landscape.
• Provide resources that will assist the employee in enhancing self- awareness, foster relationships, and offer a community outlook.
• Be able to provide training to employees at the request of the Chain of Command or internal affairs ruling board.

Micromobility technology solutions to assist in analyzing and managing shared mobility devices within Charlotte’s right-of-way.

Technology solutions to assist the Charlotte team in creating a digital inventory of the Uptown Charlotte curbs and deploying intelligent sensor-based infrastructure to assess curb usage and demands.

Curbside Management technology solutions to assist in creating a digital inventory of the Uptown Charlotte curb, analyze and monitor the curb, and/or deploy intelligent sensor-based infrastructure to assess curb usage and demands.

Handheld license plate recognition device and associated software to automatically capture license plate information and associated data to determine compliance with paid or permitted parking.

The City of Charlotte will be issuing a Request for Proposals on behalf of the Charlotte-Mecklenburg Police Department to solicit for a contract with a qualified consulting company that can provide consulting services to develop and implement a CAD Solution to replace and consolidate the Charlotte-Mecklenburg Police Department, Charlotte Fire Department, and Mecklenburg County Medic respective systems.