The Department of General Services employs almost 500 people and is among the most diverse departments in the City of Charlotte. The department delivers a broad set of services to residents and municipal agencies, aiming to build a better community for everyone in Charlotte.
General Services includes Engineering & Project Management and Asset Management, alongside the Office of Sustainability & Resilience, City Procurement, and Charlotte Business INClusion. This department oversees a range of city services, such as managing city cemeteries, tree management, and real estate services. It also provides fleet management and landscape management, ensuring the maintenance of public facilities and capital infrastructure.
Businesses can engage with General Services through various procurement opportunities, including government RFPs, city contracts for bids, and other current bid opportunities. Partner with us to deliver essential services and contribute to the well-being and development of the Charlotte community through efficient and visionary leadership.

Department of General Services / Construction

Department of General Services / Construction
This project will construct a shared-use path along the west side of Old Concord Road from Meadow Vista Road to Arlyn Circle. Construction of driveway improvements and wheelchair ramps are included in this scope. The construction of the shared-use path will help to improve safety and walking conditions for citizens along this minor thoroughfare. This project will also connect several miles of pedestrian walkways within this area. Old Concord Road Shared-Use Path is considered a high priority project based on CDOT’s sidewalk Priority list and was requested by the residents and business owners in the area. Improvements for Charlotte Water are also included in the project scope. Project Length= .85 miles.

Department of General Services / Construction
This project will construct a shared-use path along the east side of Mallard Creek Road from Governor Hunt Road to Driwood Court. Specific improvements will also include construction of a plant strip, curb and cutter, accessible ramps, driveways, and potential storm drainage improvements. The purpose of this project is to improve pedestrian safety, mobility, and connectivity along Mallard Creek Road. Project Length = 0.4 miles.

Department of General Services / Construction
Widen Robinson Church Road from WT Harris Blvd. to the Plott Road/Highland Avenue intersection from two lanes to three lanes with intermittent islands. Amenities include: curb & gutter, shared-use path, planting strip, underground stormwater filers, accessible ramps, and mid-block crossings. Includes the construction of a roundabout.

Department of General Services / Construction
Improvements on Robinson Church Road to create a more pedestrian-oriented corridor, between Brawley Lane and Jones Creek Lane. Improvements will primarily include sidewalk, curb and gutter and milling and overlay of asphalt.

Department of General Services / Construction
This project will reconstruct the intersection of Eastway Drive (NCDOT maintained) and Shamrock Drive (City of Charlotte maintained). Design element considerations include construction of a new quad roadway, revised turn lanes, sidewalk, bike lanes, wheelchair ramps, pedestrian medians, driveways, curb and gutter, storm drainage, landscaping, traffic signal installation, and pedestrian crossings.

Department of General Services / Construction
Roadway project to connect the end of existing Ben Craig Drive to the terminus of Kenbrooke Drive, the terminal point of the Alexan Research Drive development.

Department of General Services / Construction
This project includes the construction of a concrete shared‑use path along Carnegie Boulevard extending into Cameron Valley Parkway. Improvements will feature new street trees, pedestrian lighting, wayfinding and regulatory signage, drainage enhancements, site furniture, and a traffic signal installation.

Department of General Services / Construction
This project will install a 6′ concrete sidewalk, 8′ planting strip, concrete curb ramps, Pedestrian Refuge Island, concrete driveways, 2′-6″ concrete curb and gutter, storm drainage systems, and street trees along Margaret Wallace Road from Summerfield Ridge Lane to Marshbrooke Road. The project length is 1,900 LF/0.40 miles.
March 2026 Update: This project is on an extended hold; no estimated bid opening date is available at this time. Please visit the project web page for progress updates.

Department of General Services / Construction
This project will replace the bridge on Morris Field Drive between Wilkinson Boulevard and Golf Acres Drive, over the Norfolk Southern Railroad.

Department of General Services / Construction
The purpose of this project is to increase capacity along Rea Road. Capacity will be increased by utilizing the right turn lane drops and median to develop an additional NB and SB through lane along Rea Road between the I-485 ramps and Williams Pond Lane. This project will also result in increased turn lane capacity and intersection improvements at Piper Station Drive and Ballantyne Commons Parkway. Pedestrian safety and mobility will be improved by providing sidewalks on both sides of Rea Road. Other specific improvements include: curb and gutter, accessible ramps, and driveways.

Department of General Services / Construction
This project will widen the two-lane road to a four-lane median-divided road with multi-use paths between Steele Creek Road and Whitehall Park Drive, and a multi-use path north along Sandy Porter Road to the subdivision at Williams Glenn Road.
This project will fill in sidewalk gaps along Albemarle Road & Wilora Lake Road, install 6 Level One Mobility Hubs along Albemarle Road, and install 3 Pedestrian Hybrid Beacons (PHBs): 2 on Albemarle Road (between Farm Pond Lane & Winterhaven Drive and Regal Oaks Drive & E.W.T Harris Boulevard) and 1 on Central Avenue just west of Wilora Lake Road.