The City Clerk provides services that connect citizens to their government and maintain a history of government actions. These services include Mayor and Council assistance, records management and research, boards and commissions, and customer service to both internal and external customers.

The City Clerk’s Office oversees the continued development, administration, and implementation of the citywide public records request program and records management program. Businesses can explore contract opportunities, including managing the citywide public records request process, tracking and recording requests, working directly with requestors, and coordinating with departmental liaisons, city management, and communications staff to ensure timely fulfillment of public records requests. Engage with these opportunities through city of Charlotte bid opportunities, and other government contracts to support the City Clerk’s mission.