Partner with CATS to Enhance Charlotte’s Transit System

The Charlotte Area Transit System (CATS) Safety and Security division anticipates contracting for comprehensive maintenance covering the following systems:

• CATS Access Control System (Genetec)
• Camera/Video System (QVMS)
• Genetec Camera/Video System

The goal of this RFP is to secure a single vendor capable of providing comprehensive maintenance and support services for the Access Control and Camera Systems under one unified agreement. The camera system comprises equipment from multiple manufacturers, including Pelco, Panasonic, and Axis. The selected vendor must demonstrate the capability to support all components of the system, regardless of manufacturer.

The vendor will be responsible for ensuring reliable performance, timely troubleshooting, preventive maintenance, and technical support for both the Access Control and Camera Systems. This includes the repair or replacement of camera hardware as needed to maintain full system functionality.

PSR # 1988

The Charlotte Area Transit System (CATS) anticipates soliciting for the repair of a damaged storm drain pipe along 4th Street in order to improve drainage at the Charlotte Transportation Center.

PSR # 1955

The Charlotte Area Transit System (CATS) Facilities Division anticipates contracting out the fuel treatment and cleaning associated with underground diesel storage tanks.

PSR # 1974

The Charlotte Area Transit System (CATS) development division anticipates contracting out the repair at six (6) parking decks:

1. JW Clay
2. University City Blvd
3. Sugar Creek
4. North Davidson
5. South Tryon
6. I-485

The scope of work includes, but is not limited to, the following:

• Concrete repairs using shotcrete
• Crack sealing via epoxy resin injection
• Installation of pourable joint sealants
• Minor drainage relocation
• Seeding and mulching

PSR # 1969

The Charlotte Area Transit System (CATS) Facilities division anticipates contracting out Bus fueling and pneumatic pumping equipment and system operations.  This would include all materials, equipment, labor, and supervision required to perform necessary PM and repair work.  CATS uses multiple fueling stations and pneumatic equipment between two facilities.  This would be a 3-year contract with the option of two 1-year renewals.

PSR # 1980

The Charlotte Area Transit System (CATS) rail operations division anticipates soliciting for bulk fluids.  These include six (6) gallon drums of 75w90 and 800 gallons of Aeroshell 31.

PSR # 1967

The Charlotte Area Transit System (CATS) Bus Operations Division (BOD) anticipates contracting with a firm(s) to supply components and the associated labor to recondition Alternators, Starter Motors and Fan Motors currently used on the CATS fixed route buses.

PSR # 1987

The Charlotte Area Transit System is responsible for maintaining a portfolio of approximately (44) facilities, including Administrative Offices, Maintenance Facilities, Park & Ride Facilities, Light Rail Facilities and offices, equipment shops, Parking Decks, Power Stations, Transit Power Sub- stations, etc.

Contractor shall inspect and maintain CATS owned building roof systems, provide minor roof repairs to prevent roof system leakage, take digital photos, and provide a report on each system.

PSR # 1778

This is a contract that will provide for preventative maintenance and repair for (8) AERCO boiler equipment at the CATS South Tryon Maintenance Facility Complex and CATS South Boulevard Light Rail Vehicle Maintenance Facility. This equipment can only be serviced by AERCO certified technicians with access to proprietary parts.

PSR # 1769

The Charlotte Area Transit System (CATS) anticipates contracting out professional services for consulting across multiple disciplines that focus on the following:

1.) organizational strategy,

2.) professional training and development,

3.) human resources, and

4.) workforce development

These services will complement existing resources within CATS and the City of Charlotte.  The consultants will play a key role in supporting CATS strategic initiatives to enhance workforce development, improve operational efficiency, and promote sustainable growth.

PSR # 1890

The Charlotte Area Transit System (CATS) is seeking a Company to perform Americans with Disability Act (ADA) required complementary paratransit passenger service to augment the existing Special Transportation Service (STS). The Company will meet all Department of Transportation (DOT) Federal
Transit Administration (FTA) and ADA requirements in the safe and efficient service of the assigned passengers.

In accordance with the ADA, CATS offers complementary paratransit services to individuals who, because of a disability (physical, cognitive, or visual), cannot access fixed routes buses. The ADA defines eligibility for complementary Paratransit service in 49 CFR Section 37.123 of the federal regulations.
CATS operates the paratransit system, which is a pre-scheduled, shared-ride, origin to destination service.

This is a nonexclusive agreement. CATS reserves the right to certify other eligible private transportation service companies that apply to participate in the Program.

The term “customer” shall refer to CATS applicants and/or existing CATS clients and their companions or Personal Care Attendants (PCA). The term “CATS Transit System” shall refer to both CATS’ accessible fixed route bus and CATS’ accessible light rail.

The Company shall be responsible for transporting CATS paratransit eligible customers in accordance with the ADA. Disability alone does not determine paratransit eligibility; the decision is based on the customer’s functional ability to use the fixed-route bus and is not a medical decision.

CATS service area is 741 sq. miles and paratransit service consists of over 5,000 eligible passengers and 2,500 active passengers with at least one ride in past 12 months. With currently 700+ scheduled rides per weekday and 200+ on weekends. 25% of trips scheduled involve a customer with a mobility device. As the COVID-19 pandemic ridership is returning to pre-pandemic levels

While the City is flexible with respect to certain elements of the Special Transportation Services (STS) ADA Paratransit Services, the City has specific requirements and preferences for the Service delivery method.

PSR #1510

The Charlotte Area Transit System (CATS) Marketing division anticipates contracting out the services of a qualified Transit Advertising Agency to manage, sell, and execute advertising placements across CATS assets, including buses, light rail vehicles, stations, and other designated transit properties. The selected agency will be responsible for developing and implementing a comprehensive advertising sales strategy that maximizes revenue generation, ensures brand consistency, and aligns with CATS’ operational and community standards.

PSR #1984