Earlybird, Business Opportunity Pipeline, City of Charlotte
Innovation and Technology Contracts

INNOVATION & TECHNOLOGY

Join Charlotte in Driving Innovation Through IT Contracts

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IN DEVELOPMENT OPPORTUNITIES

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ACTIVE OPPORTUNITIES

The City of Charlotte’s Innovation & Technology department (I&T) leads the City’s Technology Governance Policy, delivers technology services to City departments and partner agencies, and coordinates IT initiatives to enhance citizen service delivery.

The City of Charlotte’s technology vision is to provide an outstanding customer and employee experience as the City’s unified and trusted technology partner. The Innovation & Technology department’s mission is to innovate, deliver, and secure technologies that empower Charlotte. Businesses can engage with I&T through various opportunities, including RFPs for technology services and information technology RFPs. As a contractor with I&T, you have the opportunity to educate customers, promote transparency, and enhance accountability while improving effectiveness and efficiency through Organizational IT alignment.

Clear

In Development Finance

Finance, Innovation & Technology / Technology Goods & Services

Investment Reporting and Accounting

  • Posting Number: 2026-Q1(Jan-Mar)-FN-20699
  • Anticipated Posting Date: 2026-03-17
  • Last Updated: 03/11/26
Add to Calendar 2026-03-17 2026-03-17 Investment Reporting and Accounting

The City of Charlotte is seeking proposals from qualified vendors to provide a comprehensive fixed income investment management solution that provides reporting, analysis and seamless integration with the City’s General Ledger system, Workday. The solution must support to the management, automate accounting workflows, and ensure compliance with regulatory and internal reporting requirements for the City’s $2.8B investment portfolio.

The City retains full ownership of all investment and transactional data. Vendors must describe how data ownership, access, portability, and extraction will be supported throughout the contract term and upon termination.

In Development Innovation Technology

Innovation & Technology / Technology Goods & Services

IT Service Desk and Deckside Support Services

  • Posting Number: 2026-Q1(Jan-Mar)-IT-20458
  • Anticipated Posting Date: 2026-03-31
  • Last Updated: 03/02/26
Add to Calendar 2026-03-31 2026-03-31 IT Service Desk and Deckside Support Services
  • Scope: The City is seeking a qualified Managed Service Provider (“MSP”) to operate as a single point-of-contact and to provide comprehensive IT Service Desk and Deskside Support services for IT incidents and service requests.
  • Technology Details: Technology support and problem resolution solution. The City I&T Service Desk is responsible for providing 24/7/365 accurate and timely tier 1 technology support and problem resolution to City Employees. They are also responsible for fulfilling complex and everyday service requests relating to PC, web services, server operations, the enterprise resource system and hardware and software problems and malfunctions; interacting and consulting with clients to manage client satisfaction; providing guidance, assistance, and follow-up on client inquiries; and assisting in the implementation of desktop hardware and software.