94670 Payment Card Services
Mail remittance lockbox and payment processing for water, sewer, and storm water services. The Company will provide all mail opening, processing and depositing capabilities including all personnel, equipment, work and storage space, and transportation for pick-up and delivery of payments associated with the Services.
The City is interested in having a three year contract with the option for two, one-year renewals.
The City is interested in procuring a computer application for cashiering and revenue collection. The City is currently undergoing a transformation to Workday ERP for Human Resources, Financials and Budget. It is preferred that the Cashiering System solution have existing integration connectors to Workday Financials and Banner Utility billing which is used by Charlotte Water.
Today customers must either mail in payment (check/money order/certified funds) or physically come to the Charlotte Mecklenburg Government Center (CMGC) to pay their Code Enforcement violation invoices. For this opportunity, we are soliciting vendors for proposals to automate this process so that payments can be made by Credit Card, Debit Card, or Tele-Check from a web browser with a secure internet connection.
The City is seeking a company to provide pay by cellphone services for payment of the City’s on-street parking meter fees for the City’s customers. This includes all software, applications, a secure website for customers, hosting services, real-time credit card payment processing, customer instructional signage/stickers and other services necessary for the provision of the pay by cellphone services.
