Charlotte Douglas International Airport (CLT), operated by the City of Charlotte, seeks proposals from qualified vendors to provide executive and professional coaching services to leaders across all divisions of the Airport. The goal is to enhance leadership capabilities, foster strategic thinking, and support personal and professional growth aligned with CLT’s vision, mission and strategic principles. The selected vendors will support the development and growth of employees through structured coaching engagements aligned with employee, divisional, and organizational goals.
Executive Recruitment Services
CLT is seeking proposals from qualified executive search firms to provide recruitment services for Director and C-Suite Level positions. The selected firm will be responsible for identifying, evaluating, and presenting highly qualified candidates who align with our organization’s values, culture, and strategic goals.
Staffing Augmentation and Recruiting Services
The City of Charlotte is seeking Companies with the ability to provide Technology and Staff Augmentation needs when supplementation of full-time City staff is necessary. Contractors shall support the City in various roles across City Departments. Staffing includes but not limited to Project Manager, Security Engineer, IT, Accounting and Financial, Skilled Trades, Laboratory and Scientific, and Administration and Clerical. For staffing assignment, Companies shall receive a detailed scope of work containing the specific needs and objectives for the Contractor.
The City is interested in awarding multiple contracts for these services. These contracts will be for a three year term with the option for one, two year renewal.
CMPD Workload Analysis Services
The Charlotte Mecklenburg Police Department (“CMPD”) staffs a large number of units and divisions with unique work responsibilities. This Contract pertains to conducting a Workload Analysis for a minimum of two to three units/divisions per year depending on the size and scope of work for each. CMPD will request work through Task Orders containing specific scopes of work. The Company shall provide the total work hours required to complete the work defined in each Task Order. Final cost for each Task Order will be based on the proposed work hours and the hourly rate awarded under this Contract.
Workforce Development Services RFP
The City of Charlotte is committed to increasing access to quality jobs for Charlotte residents by supporting and connecting them with quality training programs that result in obtainment in high-demand, sustainable employment.
This RFP focuses on the services necessary to implement these workforce development programs, including intake, assessment, and career path navigation, including educational guidance and enrollment, career guidance, job placement, and wraparound services to ensure success. The City is interested in making multiple contract awards to provide these services.
Transit Survey Research and Performance Management
Transit Survey Research and Performance Management
Understanding how well The Charlotte Area Transit System (CATS) is performing on the key elements of service delivery is essential.
There are two scopes to the solicitation (Scope A & B). Transit Survey Research Objectives and Performance Management Services
(A) 1. Customer Satisfaction Surveys 2. Focus Group Research 3. Community Research 4. Mystery Shopper Program 5. Employee Engagement Research 6. Data Analyses and Reporting 7. Additional Survey/Research as needed or recommended
B) 1. Data Analyses 2. Organize and Facilitate Goal Setting 3. Performance Reporting
PSR # 1513
CMPD Promotional Processes Services
The Charlotte-Mecklenburg Police Department (CMPD) will be formally soliciting to select a qualified consultant to assist with yearly rank testing, specifically developing and implementing the testing materials for yearly Promotional Processes for the ranks of Sergeant, Lieutenant and Captain. Multiple processes may be run over the course of a calendar year depending upon the needs of CMPD.
CFD Promotional Processes
This contract is for the provision of a qualified Company to assist the City of Charlotte Fire Department (CFD) with yearly rank testing, specifically developing and implementing the testing materials for yearly Promotional Processes for the ranks of Entry Level (EL), Fire Fighters (FF), Captain, Engineer, Battalion Chief, and Division Chief. Multiple processes may be run over the course of a calendar year depending upon the needs of CFD.
Canceled ATS Employee Safety Culture Survey
As part of FTA-mandated Agency Safety Plan (ASP) regulations 49 CFR 673, CATS needs to conduct an agency wide safety survey to all its employees to provide a baseline safety culture. This baseline will allow CATS to identify GAPS in the ASP and enhance the document to ensure safety issues and programs identified by employees are included. It is our intent to conduct future pulse check surveys in order to track changes in the safety culture over time.
PSR-908